Assistant Manager - Elevate Service & Team Growth

knitwellgroup; New York (NY); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts plus eligibility

Professional development and growth

Job summary

LOFT is seeking an Assistant Manager in Bayside, NY to support the customer experience and shape a strong store culture for associates. You will help lead on the sales floor and model the brand's behaviors to engage customers.

Join a team that values hospitality, technology-enabled omnichannel experiences, and talent development. You will assist the Store Manager with recruiting, development, and operational excellence to drive results.

Qualifications

• 1+ year retail management experience (preferred).
• Hospitality mindset when connecting with customers and associates.
• Proficient with technology and operating a POS system.
• Strong business acumen with ability to drive results.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.
• Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Skills

Retail management

Hospitality mindset

Technology proficiency

Brand engagement

Business acumen

Initiative

Tools

POS system

Job description

LOFT is seeking an Assistant Manager in Bayside, NY to support the customer experience and shape a strong store culture for associates. You will help lead on the sales floor and model the brand's behaviors to engage customers.

Join a team that values hospitality, technology-enabled omnichannel experiences, and talent development. You will assist the Store Manager with recruiting, development, and operational excellence to drive results.