Store Leader: Assistant Manager, Elevate CX

LOFT; Huntington Station (NY); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Professional development

Community philanthropic partnerships

Job summary

LOFT is seeking an Assistant Manager to support customer experience and shape a strong store culture for associates at the Huntington Station location. This role provides opportunities to nurture relationships with customers and team members on a daily basis.

You will lead on the sales floor, model brand behaviors, and coach associates to deliver exceptional service while driving store performance and inclusivity. Regular full-time schedule with growth opportunities across brands.

Qualifications

• 1+ year retail management experience (preferred).
• Hospitatilty mindset when connecting with customers and associates.
• Technology proficient and ability to operate a point-of-sale system.
• Strong business acumen and ability to implement action plans to drive results.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.
• Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Skills

Retail management

Hospitality mindset

POS technology

Business acumen

Decision making

Tools

Point-of-sale system

Job description

LOFT is seeking an Assistant Manager to support customer experience and shape a strong store culture for associates at the Huntington Station location. This role provides opportunities to nurture relationships with customers and team members on a daily basis.

You will lead on the sales floor, model brand behaviors, and coach associates to deliver exceptional service while driving store performance and inclusivity. Regular full-time schedule with growth opportunities across brands.