Assistant Manager - Elevate Hospitality & Leadership

Capstone Group; Northern (KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Advancement opportunities

Health insurance

Dental insurance

Life insurance

Disability insurance

Vision insurance

401(k)

Team member discounts

Free meals

Family discounts

Paid vacations

Tuition reimbursement

Job summary

Capstone Restaurant Group in Kentucky is seeking an Assistant Manager to drive sales growth and uphold our standards of excellence during your shift. You will oversee food service flow, assign tasks, manage cash control, and deliver exceptional hospitality while training Team Members under the General Manager.

You will help run operations, retain staff, and ensure compliance with company policies and state/federal regulations.

Qualifications

• Excellent communication, interpersonal and leadership skills.
• Ability to maintain the respect of your team.
• Customer driven focus.
• Ability to effectively make decisions under pressure, while delegating tasks appropriately.
• Strong conflict resolution skills.
• Excellent organizational and prioritization skills.
• Ability to work with others as a team.
• Ability to meet performance standards.
• Ability to take initiative and solve problems.

Responsibilities

• Supervising Team Members and Shift Leaders and maintaining the highest standards in quality, service, and cleanliness with a constant focus on profitability.
• Coordinating staff training with team trainers.
• Maintain a cooperative, harmonious working relationship with management and fellow Team Members.
• Handling HR issues as they arise, including disciplinary write-ups.
• Conducting team meetings as needed to discuss operations, procedures, and promotions.
• Conducting weekly inventories.
• Controlling payroll to meet company labor costs standards.
• Controlling inventory to meet company GAP standards.
• Supporting management team and General Manager in their operation decisions.
• Maintaining reports and records based on company standards and in full compliance with state and federal regulations.
• Maintain building and equipment via proper operating, cleaning, and preventative maintenance procedures.
• Assuming responsibility for cash for all shifts, including bank deposits and ensuring that all cash procedures are properly followed.
• Ensuring all sanitation, safety and security policies and procedures are observed and enforced.
• Ensure personal appearance always meets company standards and display professionalism.
• Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all.
• Performing other tasks as directed by management.

Skills

Communication skills

Interpersonal skills

Leadership

Customer focus

Decision making

Conflict resolution

Organization skills

Team collaboration

Problem solving

Job description

Capstone Restaurant Group in Kentucky is seeking an Assistant Manager to drive sales growth and uphold our standards of excellence during your shift. You will oversee food service flow, assign tasks, manage cash control, and deliver exceptional hospitality while training Team Members under the General Manager.

You will help run operations, retain staff, and ensure compliance with company policies and state/federal regulations.