Assistant Manager — Drive-In Operations & Team Leader

Sonic-Drive-in; Norfolk (NE); Vor Ort; USD 28.000 - 38.000; Vollzeit

Zusammenfassung

SONIC Drive-In in Norfolk, NE seeks an Assistant Manager to support the General Manager in daily drive-in operations and staff leadership. You will train and supervise Team Members, Carhops, and Skating Carhops while ensuring quality food service in a clean, safe environment.

You will handle opening/closing duties and manage staffing and inventory to meet standards. The role emphasizes guest satisfaction, adherence to policies, and effective problem-solving, with flexible hours including nights

Qualifikationen

• Ability to work irregular hours, nights, weekends and holidays.
• General knowledge and understanding of the restaurant industry or retail operations.
• Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience. Experience running shifts without supervision.
• Effective communication skills; basic math, reading and computer skills.
• Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems.
• Willingness to abide by the appearance, uniform and hygiene standards at SONIC.
• Strong leadership and team-building abilities.
• Sales and customer service focus.
• Dependable and punctual.

Aufgaben

• Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops.
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards.
• Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices.
• Performs restaurant opening and/or closing duties.
• Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control.
• Completes weekly inventory as needed.
• Assists in administrative duties including maintaining files, records and all required documentation.
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
• Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.

Kenntnisse

Communication

Math

Reading

Computer

Autonomy

Jobbeschreibung

SONIC Drive-In in Norfolk, NE seeks an Assistant Manager to support the General Manager in daily drive-in operations and staff leadership. You will train and supervise Team Members, Carhops, and Skating Carhops while ensuring quality food service in a clean, safe environment.

You will handle opening/closing duties and manage staffing and inventory to meet standards. The role emphasizes guest satisfaction, adherence to policies, and effective problem-solving, with flexible hours including nights