Assistant Manager, Drive-In Leadership & Training

Sonic Corp.; Westwego (LA); Presencial; USD 36.000 - 54.000; Jornada completa

Descripción de la vacante

SONIC Drive-In is seeking an Assistant Manager to support the General Manager in running a high‑volume drive‑in operation. You will lead and train crew members, carhops and skating carhops, ensuring food quality, safety and efficiency across shift coverage.

You will also handle staffing, inventory, basic admin tasks and guest issue resolution while maintaining SONIC's appearance and hygiene standards. This role requires flexible hours including nights, weekends and holidays.

Formación

• Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience.
• Ability to work irregular hours, nights, weekends and holidays
• General knowledge of the restaurant industry or retail operations
• Effective communication skills; basic math, reading and computer skills
• Willingness to abide by the appearance, uniform and hygiene standards at SONIC

Responsabilidades

• Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
• Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices
• Performs restaurant opening and/or closing duties
• Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control
• Completes weekly inventory as needed
• Assists in administrative duties including maintaining files, records and all required documentation
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times
• Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.

Conocimientos

Leadership

Team management

Customer service

Educación

High school diploma or equivalent

Herramientas

POS systems

Basic computer skills

Descripción del empleo

SONIC Drive-In is seeking an Assistant Manager to support the General Manager in running a high‑volume drive‑in operation. You will lead and train crew members, carhops and skating carhops, ensuring food quality, safety and efficiency across shift coverage.

You will also handle staffing, inventory, basic admin tasks and guest issue resolution while maintaining SONIC's appearance and hygiene standards. This role requires flexible hours including nights, weekends and holidays.