Assistant Manager — Lead Team & Drive-In Operations

Sonic Drive-In

Mesquite (TX)

Sur place

USD 36 000 - 48 000

Plein temps

Il y a 9 jours

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Résumé du poste

SONIC Drive-In is seeking an Assistant Manager to support the General Manager in running the drive-in operations. You will train, coach and supervise Team Members, Carhops and Skating Carhops to ensure quality food, clean facilities and efficient service.

You will also handle opening/closing duties and help maintain inventory and staffing alignment. The role emphasizes customer service, policy compliance and problem resolution, with responsibilities spanning administrative tasks and daily

Responsabilités

Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops
Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices
Performs restaurant opening and/or closing duties
Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control
Completes weekly inventory as needed
Assists in administrative duties including maintaining files, records and all required documentation
Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.