Assistant Manager - Drive-In Leader & Team Coach

Sonic Drive-In; South Hutchinson (KS); On-site; USD 42,000 - 54,000; Full time

Job summary

SONIC Drive-In is seeking an Assistant Manager to support the General Manager in running the drive-in’s operations and ensuring quality food, safety and guest satisfaction.

You will train and coach team members, schedule shifts, monitor inventory and costs, and handle opening/closing duties to deliver a smooth guest experience.

The role requires flexibility to work nights, weekends and holidays, with emphasis on leadership and customer service in a fast-paced environment.

Qualifications

• Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience.
• Ability to work irregular hours, nights, weekends and holidays.
• Effective communication skills; basic math, reading and computer skills.
• Willingness to abide by appearance, uniform and hygiene standards at SONIC

Responsibilities

• Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
• Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices
• Performs restaurant opening and/or closing duties
• Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control
• Completes weekly inventory as needed
• Assists in administrative duties including maintaining files, records and all required documentation
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
• Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.

Skills

Leadership

Team management

Communication

Multi-tasking

Customer service

Attention to detail

Job description

SONIC Drive-In is seeking an Assistant Manager to support the General Manager in running the drive-in’s operations and ensuring quality food, safety and guest satisfaction.

You will train and coach team members, schedule shifts, monitor inventory and costs, and handle opening/closing duties to deliver a smooth guest experience.

The role requires flexibility to work nights, weekends and holidays, with emphasis on leadership and customer service in a fast-paced environment.