Assistant Manager: Customer Experience & Store Leadership

Rent-A-Center; Ypsilanti (MI); Hybrid; USD 25,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off

Medical

Dental

Vision

Life Insurance

401(k) with company match

Spouse/Dependent Life Insurance

Short Term Disability

Long Term Disability

Flexible Spending Accounts

Legal Insurance

Health Savings Accounts

Identity Theft Protection Plan

Job summary

Rent-A-Center in Michigan is seeking a Credit Assistant Manager to provide customers access to high-quality goods and to do meaningful work that makes a real difference in customers’ lives. You will handle credit-related duties, deliver friendly service, and support store operations with a positive, team-oriented approach.

The role emphasizes daily account collections, customer-focused interactions, safe product deliveries and pickups, and maintaining an inviting sales floor through

Qualifications

• 1-3 years of retail/customer service, sales, or collections experience.
• High school diploma or equivalent.
• Must be at least 18 years of age.
• Valid state driver's license and good driving record.
• Ability to lift and move product such as furniture, electronics, and appliances.
• Great communication and customer service skills.

Responsibilities

• Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis
• Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes
• Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures
• Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind

Skills

Customer service

Communication

Sales experience

Driving

Education

High school diploma

Job description

Rent-A-Center in Michigan is seeking a Credit Assistant Manager to provide customers access to high-quality goods and to do meaningful work that makes a real difference in customers’ lives. You will handle credit-related duties, deliver friendly service, and support store operations with a positive, team-oriented approach.

The role emphasizes daily account collections, customer-focused interactions, safe product deliveries and pickups, and maintaining an inviting sales floor through