Assistant Manager — Retail & Customer Experience

Rent-A-Center; Lumberton (NC); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off

Sundays Off

Weekly Pay

Excellent Benefits

Medical

Dental

Vision

Life Insurance

Supplemental Life Insurance

Spouse/Dependent Life Insurance

Short Term Disability

Long Term Disability

Flexible Spending Accounts

401(k) Savings Plan w/company match

Paid Time Off

Legal Insurance

Identity Theft Protection Plan

Health Savings Accounts

Hospital Indemnity

Critical Illness

Accident Insurance

Limited Purpose Plan

Job summary

Rent-A-Center is seeking a Credit Assistant Manager in the United States to provide customers access to high-quality goods and deliver meaningful work that helps improve customers' lives. The role includes credit and collections, enhanced customer service, and delivery/pickup responsibilities in a retail setting.

In this full-time position, you will engage in friendly, professional interactions, handle store merchandising, and contribute to a high-performing team.

Qualifications

• 1–3 years of retail/customer service, sales, or collections experience.
• High school diploma or equivalent.
• Must be at least 12 years of age.
• Valid state driver's license and good driving record — You WILL be driving the company vehicles.
• Ability to lift and move product such as furniture, electronics, and appliances.
• Great communication and customer service skills.

Responsibilities

• Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis.
• Customer Service: Provide friendly, top-notch customer experiences through “white glove” service with a servant's heart in our stores and in customer's homes.
• Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures.
• Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind.

Skills

Customer service

Communication

Retail experience

Collections experience

Driving with license

Ability to lift heavy items

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking a Credit Assistant Manager in the United States to provide customers access to high-quality goods and deliver meaningful work that helps improve customers' lives. The role includes credit and collections, enhanced customer service, and delivery/pickup responsibilities in a retail setting.

In this full-time position, you will engage in friendly, professional interactions, handle store merchandising, and contribute to a high-performing team.