Retail Assistant Manager — Customer Experience & Growth

Rent-A-Center; Pontiac (MI); Hybrid; USD 25,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off

Sundays Off — We are Closed!

Weekly Pay

Medical

Dental

Vision

Life Insurance

401(k) Savings Plan w/company match

Health Savings Accounts

Job summary

Rent-A-Center in Pontiac, MI is seeking a Credit Assistant Manager to provide customers access to high-quality goods and to perform meaningful work that makes a difference in their lives.

The role includes handling credit and collections, delivering white-glove customer service, and coordinating deliveries and pickups while merchandising the store for an inviting, organized shopping environment.

Qualifications

• 1-3 years of retail/customer service, sales, or collections experience.
• High school diploma or equivalent.
• Must be at least 18 years old.
• Valid state driver's license and good driving record -- You WILL be driving the company vehicles
• Ability to lift and move product such as furniture, electronics, and appliances
• Great communication and customer service skills

Responsibilities

• Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis
• Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes
• Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures
• Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind

Skills

Customer service

Sales

Collections

Communication

Education

High school diploma or equivalent

Job description

Rent-A-Center in Pontiac, MI is seeking a Credit Assistant Manager to provide customers access to high-quality goods and to perform meaningful work that makes a difference in their lives.

The role includes handling credit and collections, delivering white-glove customer service, and coordinating deliveries and pickups while merchandising the store for an inviting, organized shopping environment.