Assistant Manager - Retail Customer Experience & Ops

Rent-A-Center; Berlin (NH); Hybrid; USD 23,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

401(k) Plan

Job summary

Rent-A-Center is seeking a Credit Assistant Manager to provide customers access to high-quality goods and deliver meaningful work that makes a difference in customers' lives.

The role focuses on credit and collections, strong customer service, and the logistics of deliveries and pickups within a store and in customers' homes, with merchandising responsibilities to keep the store inviting and organized.

Qualifications

• 1-3 years of retail/customer service, sales, or collections experience.
• High school diploma or equivalent.
• Must be at least 18 years of age.
• Valid state driver's license and good driving record -- You WILL be driving the company vehicles
• Ability to lift and move product such as furniture, electronics, and appliances
• Great communication and customer service skills.

Responsibilities

• Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis
• Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes
• Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures
• Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind

Skills

Retail experience

Customer service

Collections experience

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking a Credit Assistant Manager to provide customers access to high-quality goods and deliver meaningful work that makes a difference in customers' lives.

The role focuses on credit and collections, strong customer service, and the logistics of deliveries and pickups within a store and in customers' homes, with merchandising responsibilities to keep the store inviting and organized.