Assistant Manager - Retail Credit & Customer Service

Rent-A-Center; Grand Rapids (MI); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Weekly Pay

Great Benefits

401(k) Savings Plan w/company match

Paid Time Off

Life Insurance

Disability Insurance

Job summary

Rent-A-Center in Grand Rapids, MI is seeking a Credit Assistant Manager to provide customers access to quality goods, manage credit and collections, and deliver friendly, white-glove service.

The role emphasizes a strong work ethic, 1–3 years of retail or collections experience, a high school diploma, ability to lift, a valid driver's license, and excellent communication. We offer competitive pay, benefits, and opportunities to advance. Join a team with an award-winning culture and weekly pay.

Qualifications

• 1–3 years of retail or collections experience.
• High school diploma or equivalent.
• Must be at least 18 years of age.
• Valid state driver’s license and good driving record — You WILL be driving the company vehicles.
• Ability to lift and move product such as furniture, electronics, and appliances.
• Great communication and customer service skills.

Responsibilities

• Credit and collections: positively impact growth and revenue by communicating with customers and collecting on accounts daily.
• Customer service: provide friendly, top-notch customer experiences with a white-glove service in stores and in customers’ homes.
• Deliveries & Pickups: load/unload and install products safely while following procedures.
• Merchandising: maintain an inviting store with organized product and cleanliness.

Skills

Customer service

Sales experience

Communication

Driving

Education

High school diploma or equivalent

Job description

Rent-A-Center in Grand Rapids, MI is seeking a Credit Assistant Manager to provide customers access to quality goods, manage credit and collections, and deliver friendly, white-glove service.

The role emphasizes a strong work ethic, 1–3 years of retail or collections experience, a high school diploma, ability to lift, a valid driver's license, and excellent communication. We offer competitive pay, benefits, and opportunities to advance. Join a team with an award-winning culture and weekly pay.