Assistant Manager – Customer Experience & Growth

Rent-A-Center; Chester (Delaware County); Hybrid; USD 26,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

Sundays Off

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short Term Disability

Long Term Disability

401(k) Savings Plan w/company match

Spouse/Dependent Life Insurance

Health Savings Accounts

Hospital Indemnity

Critical Illness

Accident Insurance

Identity Theft Protection Plan

Legal Insurance

Job summary

Rent-A-Center is seeking a Credit Assistant Manager to provide customers access to high‑quality goods and to support credit, collections, and service activities. You will engage in daily outreach to customers, deliver friendly white‑glove service in-store and at customer homes, and assist with product installations and merchandising.

The role emphasizes reliability, strong communication, and a willingness to drive processes that improve customer satisfaction and store performance.

Qualifications

• 1-3 years of retail/customer service, sales, or collections experience.
• High school diploma or equivalent.
• Must be at least 18 years of age.
• Valid state driver's license and good driving record.
• Ability to lift and move product such as furniture, electronics, and appliances.
• Great communication and customer service skills.

Responsibilities

• Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis
• Customer Service: Provide friendly, top-notch customer experiences through white glove service with a servant's heart in our stores and in customer's homes
• Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures
• Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind

Skills

Retail experience

Customer service

Communication skills

Driver's license

Lifting & moving

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking a Credit Assistant Manager to provide customers access to high‑quality goods and to support credit, collections, and service activities. You will engage in daily outreach to customers, deliver friendly white‑glove service in-store and at customer homes, and assist with product installations and merchandising.

The role emphasizes reliability, strong communication, and a willingness to drive processes that improve customer satisfaction and store performance.