Retail Credit & Customer Experience Lead

Rent A Center; Ypsilanti Charter Township (MI); On-site; USD 20,000 - 23,000; Full time

Benefits offered by this job

Paid Time Off

Weekly pay

Health insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

401(k) with company match

Flexible Spending Accounts

Job summary

Rent-A-Center in Michigan is seeking a Credit Assistant Manager to help grow revenue through effective collections and outstanding customer service. The role includes managing deliveries, pickups, and in-store merchandising to maintain an inviting, customer-friendly environment.

You will work to ensure high-quality customer interactions, drive store performance, and uphold safety and transportation procedures while supporting a dynamic team.

Qualifications

• 1–3 years of retail/customer service, sales, or collections experience.
• High school diploma or equivalent.
• Must be at least 18 years of age with a valid driver's license.
• Ability to lift and move product such as furniture, electronics, and appliances.

Responsibilities

• Credit and collections: positively impact growth and revenue by communicating with customers and collecting on accounts daily.
• Customer service: deliver friendly, top-notch experiences with a servant's heart in stores and in customers' homes.

Skills

Customer service

Retail sales

Collections

Education

High school diploma or equivalent

Job description

Rent-A-Center in Michigan is seeking a Credit Assistant Manager to help grow revenue through effective collections and outstanding customer service. The role includes managing deliveries, pickups, and in-store merchandising to maintain an inviting, customer-friendly environment.

You will work to ensure high-quality customer interactions, drive store performance, and uphold safety and transportation procedures while supporting a dynamic team.