Assistant Manager - Customer Experience & Growth

Rent-A-Center; Durham (NC); Hybrid; USD 23,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off

Weekly Pay

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short Term Disability

Long Term Disability

401(k) with company match

Flexible Spending Accounts

Health Savings Account

Hospital Indemnity

Critical Illness

Accident Insurance

Identity Theft Protection

Job summary

Rent-A-Center in Durham, NC is seeking a Credit Assistant Manager to provide customers access to high-quality goods and deliver friendly service with a "white glove" approach. You will drive collections, support in-store operations, and ensure accurate merchandising.

The role requires 1–3 years in retail or collections, a high school diploma, and a valid driver's license with the ability to lift items. The position offers full-time hours, weekly pay, and a comprehensive benefits package.

Qualifications

• 1-3 years of retail/customer service, sales, or collections experience.
• High school diploma or equivalent.
• Must be at least 18 years of age.
• Valid state driver's license and good driving record -- You WILL be driving the company vehicles.
• Ability to lift and move product such as furniture, electronics, and appliances.
• Great communication and customer service skills.

Responsibilities

• Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis
• Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes
• Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures
• Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind

Skills

Customer service

Sales

Collections

Communication

Education

High school diploma or equivalent

Job description

Rent-A-Center in Durham, NC is seeking a Credit Assistant Manager to provide customers access to high-quality goods and deliver friendly service with a "white glove" approach. You will drive collections, support in-store operations, and ensure accurate merchandising.

The role requires 1–3 years in retail or collections, a high school diploma, and a valid driver's license with the ability to lift items. The position offers full-time hours, weekly pay, and a comprehensive benefits package.