Assistant Manager - Retail Customer Experience & Growth

Rent-A-Center; City of Glens Falls (NY); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

Weekly Pay

Medical

Dental

Vision

401(k) with match

Job summary

Rent-A-Center is seeking a Credit Assistant Manager to provide customers access to high-quality goods and to make a difference in their lives. The role involves credit and collections activities to support growth, outstanding customer service with a white-glove approach, and occasional in-home deliveries and installations.

The position emphasizes a 18+ age requirement, a valid driver's license and the ability to lift items like appliances.

Qualifications

• 1-3 years of retail/customer service, sales, or collections experience.
• High school diploma or equivalent.
• Must be at least 18 years of age.
• Valid state driver’s license with good driving record.
• Ability to lift and move product such as furniture, electronics, and appliances.
• Great communication and customer service skills.

Responsibilities

• Credit and collections: positively impact growth and revenue through communicating with customers and collecting on accounts daily.
• Customer service: provide friendly, top-notch customer experiences with a servant's heart in stores and in customers' homes.
• Deliveries & Pickups: drive company vehicles, load/unload safely, install products following procedures.
• Merchandising: maintain an inviting store with organized products and cleanliness.

Skills

Customer service

Communication

Sales experience

Collections experience

Driving responsibilities

Education

High school diploma or equivalent

Tools

Driver's license

Job description

Rent-A-Center is seeking a Credit Assistant Manager to provide customers access to high-quality goods and to make a difference in their lives. The role involves credit and collections activities to support growth, outstanding customer service with a white-glove approach, and occasional in-home deliveries and installations.

The position emphasizes a 18+ age requirement, a valid driver's license and the ability to lift items like appliances.