Assistant Manager - Customer Experience & Growth

Rent-A-Center; Wyoming (MI); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off

Medical

Dental

Vision

Life Insurance

Disability Insurance

401(k) with company match

Weekly pay

Job summary

Rent-A-Center is seeking a Credit Assistant Manager to provide customers access to high-quality goods and to make a difference in customers' lives. The role involves managing credit and collections, delivering white-glove customer service, coordinating deliveries and pickups, and maintaining an inviting store environment.

The position emphasizes growth opportunities, a consistent schedule, and the chance to work in a supportive, equal-opportunity environment.

Qualifications

• 1-3 years of retail/customer service, sales, or collections experience.
• High school diploma or equivalent.
• Must be at least 18 years of age.
• Valid state driver''s license and good driving record—you WILL be driving the company vehicles.
• Ability to lift and move product such as furniture, electronics, and appliances.
• Great communication and customer service skills.

Responsibilities

• Credit and collections: positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis.
• Customer service: provide friendly, top-notch customer experiences through white glove service with a servant''s heart in our stores and in customer''s homes.
• Deliveries & Pickups: opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures.
• Merchandising: maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind.

Skills

Customer service

Communication

Sales

Retail experience

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking a Credit Assistant Manager to provide customers access to high-quality goods and to make a difference in customers' lives. The role involves managing credit and collections, delivering white-glove customer service, coordinating deliveries and pickups, and maintaining an inviting store environment.

The position emphasizes growth opportunities, a consistent schedule, and the chance to work in a supportive, equal-opportunity environment.