Assistant Manager, Auto Service Leader (Hands-On)

Grease Monkey International; The Dell (MS); Vor Ort; USD 32.000 - 48.000; Vollzeit

Zusammenfassung

FullSpeed Automotive in The Dell, MS is seeking an Assistant Manager who leads by example, splits time between service bay, front counter, and back office, and helps the Store Manager run a busy location. Abilities to coach teams and uphold safety are essential.

You will oversee customer interactions, recommend services per guidelines, handle POS cash, and ensure a clean, safe environment reflecting brand standards. This role is hands-on and geared toward future store leadership.

Qualifikationen

• 1+ years of experience in a retail, automotive service, or customer-facing leadership role.
• Strong communication and interpersonal skills, with ability to lead and motivate a team.
• Comfortable in a fast-paced, hands-on environment including time in the service bay.
• Valid driver's license with a clean driving record.
• Ability to stand for extended periods and lift up to 50 lbs.
• Availability to work weekends and some holidays.
• High school diploma or equivalent required.
• Preferred ASE certification(s) or willingness to obtain certifications as required by brand standards.

Aufgaben

• Lead and supervise daily operations, supporting the Store Manager.
• Coach, train, and motivate technicians and service advisors.
• Assist with scheduling to ensure proper coverage during busy periods.
• Onboard new team members on service procedures and POS systems.
• Maintain a positive, team-oriented work environment reflecting brand values.
• Greet customers, explain services, and promote additional services per guidelines.
• Resolve customer concerns or complaints promptly and professionally.
• Assist with cash handling, POS transactions, and inventory management.
• Ensure shop and customer areas are clean, organized, and safe.

Kenntnisse

Team leadership

Communication skills

Customer service orientation

Cash handling

Safety awareness

Ausbildung

High school diploma or equivalent

ASE certification (preferred)

Tools

POS systems

Inventory systems

Cash handling procedures

Jobbeschreibung

FullSpeed Automotive in The Dell, MS is seeking an Assistant Manager who leads by example, splits time between service bay, front counter, and back office, and helps the Store Manager run a busy location. Abilities to coach teams and uphold safety are essential.

You will oversee customer interactions, recommend services per guidelines, handle POS cash, and ensure a clean, safe environment reflecting brand standards. This role is hands-on and geared toward future store leadership.