Assistant Manager(08980) - 2881 Jones Franklin Rd

Domino's; Raleigh (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

Domino's is seeking an Assistant Manager in Raleigh, North Carolina, to lead a team of delivery drivers and customer service representatives. You will ensure that all orders are expedited quickly and maintained correctly, managing staffing levels according to business needs.

You will also oversee nightly bank deposits and product inventory counts, ensuring vehicles pass inspection and promoting pizza products. Strong leadership and customer service skills are essential for this role.

Qualifications

• Strong leadership skills to manage delivery drivers and customer service representatives.
• Ability to resolve disputes and ensure customer satisfaction.
• Must maintain high standards of grooming and appearance.

Responsibilities

• Lead a team of delivery drivers and customer service representatives.
• Ensure proper staffing levels according to business needs.
• Responsible for nightly bank deposits and inventory counts.
• Maintain delivery vehicle inspections and route optimization.

Skills

Team leadership

Dispute resolution

Customer service

Inventory management

Job description

Assistant Manager (08980) - 2881 Jones Franklin Rd

• Full-time
• Job Category Org: Store Assistant Manager

Job Duties

Lead a team of delivery drivers and csrs to ensure orders are expedited quickly and correctly

• Maintain staffing levels that mirror the needs of business at any point of the day
• When closing, responsible for end of the night bank deposits
• When closing, responsible for doing a nightly product inventory count
• When opening, ensure the store is set up properly and ready to receive orders upon time of open
• Foster and project a sense of urgency with each and every order
• Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
• Collect money and signed credit card receipts from delivery drivers at the end of their shift
• Ensure vehicles used for delivery pass inspection, both mechanically and visually
• Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time
• Uphold Dominos standards of grooming, uniform, and appearance
• Promote pizza products, specials, and promotions

All your information will be kept confidential according to EEO guidelines.

Job Location