Assistant Manager

Fulenwider Group; Welch (WV); On-site; USD 33,000 - 42,000; Full time

Job summary

KFC Welch is seeking an Assistant Manager to oversee day-to-day operations at the Welch location. You will lead shift managers and team members to ensure smooth scheduling, strong customer service, and adherence to brand standards.

The role emphasizes leadership, communication, and a track record of developing staff while maintaining food safety and inventory controls. A reliable transport and the ability to handle physical tasks are required.

Qualifications

• High School Diploma or GED required.
• 2-4 years supervisory experience in fast food, quick-service restaurant, food service, or retail with profit and loss responsibility.
• Basic personal computer literacy.
• Must pass background check criteria and drug test.
• Must have reliable transportation.
• Able to tolerate standing, walking, and lifting up to 50 lbs.

Responsibilities

• Shift management – ensure that shift managers and team members complete their tasks and are involved in scheduling shifts and deployment of team.
• Customer service – ensure that customers have a positive dining experience and provide support in escalated situations.
• Employee management – supervise employees, develop and train new hires, ensure consistent excellent service, and address performance issues.
• Food safety – ensure the restaurant is a safe place for employees and customers, creating a strong food safety environment.
• Inventory management – manage inventory and monitor the effective execution of company policies.
• Financial accountability – optimize profit and control costs.

Skills

Supervisory experience

Basic PC literacy

Education

High School Diploma or GED

Job description

Assistant Manager

Location: KFC 909 Virginia Ave, Welch, WV 24801

As the Assistant Manager, you will be responsible for the day-to-day operations and meeting all restaurant standards, including customer satisfaction, cash control/security procedures, inventory management, labor management, financial reporting, and growth of sales. The Assistant Manager builds a strong team that consistently provides customers with great food and a friendly experience.

The Assistant Manager must have strong leadership and communication skills, a track record of people development, and a positive attitude.

Essential Functions

• Shift management – ensure that shift managers and team members complete their tasks and are involved in scheduling shifts and deployment of team.
• Customer service – ensure that customers have a positive dining experience and provide support in escalated situations.
• Employee management – supervise employees, develop and train new hires, ensure consistent excellent service, and address performance issues.
• Food safety – ensure the restaurant is a safe place for employees and customers, creating a strong food safety environment.
• Inventory management – manage inventory and monitor the effective execution of company policies.
• Financial accountability – optimize profit and control costs.

Qualifications

• High School Diploma or GED.
• 2-4 years of supervisory experience in fast food, quick-service restaurant, food service, or retail, including profit and loss responsibility.
• Basic personal computer literacy.
• Must pass background check criteria and drug test.
• Must have reliable transportation.
• Able to tolerate standing, walking, and lifting up to 50 lbs.