Assistant Manager

Fulenwider Group; Canton (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

Fulenwider Group is looking for an Assistant Manager in Canton, NC. You will manage daily operations, ensuring customer satisfaction and team performance. This role includes supervising employees, managing inventory, and optimizing profits while fostering a safe work environment.

The ideal candidate has supervisory experience in a fast food environment, strong leadership skills, and the ability to effectively manage customer interactions.

Qualifications

• 2-4 years supervisory experience in fast food, quick service restaurant, food service or retail environment.
• Basic personal computer literacy.
• Must pass background check criteria and drug test.

Responsibilities

• Ensure shift managers and team members complete their tasks.
• Provide customer support and ensure positive dining experiences.
• Supervise and develop employees, address performance issues.
• Ensure a safe environment for employees and customers.
• Manage inventory according to company policies.
• Optimize profit and control costs.

Skills

Leadership skills

Communication skills

Customer service

Education

High School Diploma or GED

Job description

Job Details Job Location: KFC 24 New Clyde Hwy., Canton, NC 28716 | E320030 - Canton, NC 28716

Assistant Manager Job Description

As the Assistant Manager, you will be responsible for the day-to-day operations and meet all restaurant standards to include customer satisfaction, cash control/security procedures, inventory management, labor management, financial reporting, and growth of sales. The Assistant Manager builds a strong team that consistently provides customers with great food and a friendly experience.

The Assistant Manager must have strong leadership and communication skills, a track record of people development, and a positive attitude.

Essential Functions

• Shift management - ensure that shift managers and team members complete their tasks. Also involved in scheduling shifts and deployment of team.
• Customer service - ensure that customers have a positive dining experience and provide customer support in escalated situations.
• Employee management - supervises employees, develops employees and trains new hires. Ensure that employees consistently provide excellent service. Address performance issues.
• Food safety - Ensure that the restaurant is a safe place for employees and customers to work and visit. Create a strong food safety environment.
• Inventory management - Manage inventory and monitor the effective execution of company policies.
• Financial accountability - Optimize profit and control costs.

Qualifications

• High School Diploma or GED.
• 2-4 years supervisory experience in either a fast food, quick service restaurant, food service or retail environment, including Profit and Loss responsibility.
• Basic personal computer literacy.
• Must pass background check criteria and drug test.
• Must have reliable transportation.
• Able to tolerate standing, walking, lifting up to 50 lbs.