Assistant Manager

Fulenwider Group; Bluefield (WV); On-site; USD 35,000 - 45,000; Full time

Job summary

Fulenwider Group seeks an Assistant Manager for their KFC location in Bluefield, WV. You will oversee daily restaurant operations, ensuring that standards for customer satisfaction and financial accountability are met. The ideal candidate has supervisory experience in the fast food industry and strong leadership skills.

Your key responsibilities will include managing shifts, supervising employees, ensuring food safety, and optimizing profit. A High School Diploma or GED is required, along with the ability to pass a background check.

Qualifications

• 2–4 years supervisory experience in fast food or retail environment.
• Must pass background check and drug test.
• Must have reliable transportation.

Responsibilities

• Ensure that shifts are managed and tasks are completed.
• Provide customer support in escalated situations.
• Supervise and develop employees while addressing performance issues.
• Create a safe food environment for employees and customers.
• Manage inventory and execute company policies.
• Optimize profit and control costs.

Skills

Leadership skills

Communication skills

Customer service

Inventory management

Financial accountability

Education

High School Diploma or GED

Tools

Personal computer

Job description

Assistant Manager Job Description

Job Details - Job Location: KFC 3300 E. Cumberland Rd, Bluefield, WV 24701 | E320141 - Bluefield, WV 24701

As the Assistant Manager, you will be responsible for the day‑to‑day operations and meet all restaurant standards to include customer satisfaction, cash control/security procedures, inventory management, labor management, financial reporting, and growth of sales. The Assistant Manager builds a strong team that consistently provides customers with great food and a friendly experience.

The Assistant Manager must have strong leadership and communication skills, a track record of people development, and a positive attitude.

Essential Functions

• Shift management – ensure that shift managers and team members complete their tasks. Also involved in scheduling shifts and deployment of team.
• Customer service – ensure that customers have a positive dining experience and provide customer support in escalated situations.
• Employee management – supervises employees, develops employees and trains new hires. Ensure that employees consistently provide excellent service. Address performance issues.
• Food safety – Ensure that the restaurant is a safe place for employees and customers to work and visit. Create a strong food safety environment.
• Inventory management – Manage inventory and monitor the effective execution of company policies.
• Financial accountability – Optimize profit and control costs.

Qualifications

• High School Diploma or GED.
• 2–4 years supervisory experience in fast food, quick service restaurant, food service or retail environment, including Profit and Loss responsibility.
• Basic personal computer literacy.
• Must pass background check criteria and drug test.
• Must have reliable transportation.
• Able to tolerate standing, walking, lifting up to 50 lbs.