Assistant Manager

Fulenwider Group; West Jefferson (NC); On-site; USD 32,000 - 52,000; Full time

Job summary

The Fulenwider Group is seeking an Assistant Manager for the West Jefferson, NC KFC restaurant. You will oversee daily operations, ensure restaurant standards, drive customer satisfaction, manage labor and inventory, handle cash controls, financial reporting, and pursue ongoing sales growth.

You will build a strong team that delivers great food and a friendly experience to every guest. You must demonstrate leadership, effective communication, staff development, and a positive attitude, with a

Qualifications

• High School Diploma or GED.
• 2-4 years supervisory experience in fast food/quick service or retail with Profit and Loss responsibility.
• Basic personal computer literacy.
• Must pass background check criteria and drug test.
• Must have reliable transportation.
• Able to tolerate standing, walking, lifting up to 50 lbs.

Responsibilities

• Shift management – ensure that shift managers and team members complete their tasks. Involved in scheduling shifts and deployment of team.
• Customer service – ensure customers have a positive dining experience and provide support in escalated situations.
• Employee management – supervise, develop and train new hires; address performance issues.
• Food safety – maintain a safe environment for employees and customers.
• Inventory management – manage inventory and policy execution.
• Financial accountability – optimize profit and control costs.

Skills

Leadership

Communication

People development

Team supervision

Education

High School Diploma or GED

Job description

Job DetailsJob Location: KFC 51 Beaver Creek School Rd, West Jefferson, NC | E320007 - West Jefferson, NC 28694

Assistant Manager

As the Assistant Manager, you will be responsible for the day-to-day operations and meet all restaurant standards to include customer satisfaction, cash control/security procedures, inventory management, labor management, financial reporting, and growth of sales. The Assistant Manager builds a strong team that consistently provides customers with great food and a friendly experience.

The Assistant Manager must have strong leadership and communication skills, a track record of people development, and a positive attitude.

Essential Functions

• Shift management – ensure that shift managers and team members complete their tasks. Also involved in scheduling shifts and deployment of team.
• Customer service – ensure that customers have a positive dining experience and provide customer support in escalated situations.
• Employee management – supervises employees, develops employees and trains new hires. Ensure that employees consistently provide excellent service. Address performance issues.
• Food safety – ensure that the restaurant is a safe place for employees and customers to work and visit. Create a strong food safety environment.
• Inventory management – manage inventory and monitor the effective execution of company policies.
• Financial accountability – optimize profit and control costs.

Qualifications

• High School Diploma or GED
• 2-4 years supervisory experience in either a fast food, quick service restaurant, food service or retail environment, including Profit and Loss responsibility.
• Basic personal computer literacy
• Must pass background check criteria and drug test.
• Must have reliable transportation.
• Able to tolerate standing, walking, lifting up to 50 lbs.