Assistant Manager

Fulenwider Group; Beckley (WV); On-site; USD 35,000 - 45,000; Full time

Job summary

Fulenwider Group is looking for an Assistant Manager in Beckley, WV. In this role, you will oversee day-to-day operations, ensuring customer satisfaction, managing inventory, and optimizing financial performance.

Successful candidates will have strong leadership and communication skills, supervisory experience in fast food or retail, and a dedication to maintaining food safety.

The position requires reliable transportation and the ability to tolerate physical tasks.

Qualifications

• 2-4 years supervisory experience in fast food or retail.
• Basic personal computer literacy required.
• Must be able to tolerate standing, walking, and lifting up to 50 lbs.

Responsibilities

• Ensure shift managers complete tasks and manage team scheduling.
• Provide customer support and ensure positive dining experiences.
• Supervise and train employees while addressing performance issues.
• Manage inventory and ensure adherence to food safety.
• Optimize profit and control financial costs.

Skills

Leadership skills

Communication skills

Customer service

Team development

Education

High School Diploma or GED

Job description

Job Details

Job Location: KFC 3025 Robert C Byrd Dr, Beckley, WV 25801 | E320140 - Beckley, WV 25801

Overview

As the Assistant Manager, you will be responsible for the day-to-day operations and meet all restaurant standards to include customer satisfaction, cash control/security procedures, inventory management, labor management, financial reporting, and growth of sales. The Assistant Manager builds a strong team that consistently provides customers with great food and a friendly experience.

The Assistant Manager must have strong leadership and communication skills, a track record of people development, and a positive attitude.

Responsibilities

• Shift management – ensure that shift managers and team members complete their tasks. Also involved in scheduling shifts and deployment of team.
• Customer service – ensure that customers have a positive dining experience and provide customer support in escalated situations.
• Employee management – supervises employees, develops employees and trains new hires. Ensure that employees consistently provide excellent service. Address performance issues.
• Food safety – Ensure that the restaurant is a safe place for employees and customers to work and visit. Create a strong food safety environment.
• Inventory management – Manage inventory and monitor the effective execution of company policies.
• Financial accountability – Optimize profit and control costs.

Qualifications

• High School Diploma or GED.
• 2-4 years supervisory experience in either a fast food, quick service restaurant, food service or retail environment, including Profit and Loss responsibility.
• Basic personal computer literacy.
• Must pass background check criteria and drug test.
• Must have reliable transportation.
• Able to tolerate standing, walking, lifting up to 50 lbs.