Assistant Manager

amplertacos; Watseka (IL); On-site; USD 35,000 - 45,000; Full time

Job summary

amplertacos is seeking an Assistant Manager to support the Restaurant General Manager in overseeing daily operations. You will manage shifts, assist in training new team members, and ensure high-quality customer service.

Key responsibilities include solving customer complaints, following cash and inventory policies, and maintaining health and safety standards. Ideal candidates must demonstrate leadership abilities and a commitment to maintaining Taco Bell standards.

Qualifications

• Ability to solve customer complaints quickly and effectively.
• Experience in providing positive feedback to team members.
• Knowledge of cash, security, inventory, and labor policies.

Responsibilities

• Assist Restaurant General Manager in overseeing restaurant operations.
• Ensure team members complete assigned duties and serve quality food.
• Help maintain facility and meet health and safety standards.

Skills

Customer service

Team leadership

Problem-solving

Communication

Job description

“You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

You support the Restaurant General Manager (RGM) by managing great work shifts and completing administrative duties. In the absence of the RGM, you provide the leadership necessary to make sure the restaurant consistently operates to Taco Bell standards. Key responsibilities include seeing that Team Members, Team Member Trainers and Shift Leads complete all assigned duties and serve safe, quality food in a friendly manner. You also assist the RGM with facility maintenance, finding, hiring and developing great Team Members and Shift Leads and making sure health and safety standards are met.

Assistant Manager behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to restaurant team members in a positive manner.
• Following cash, security, inventory and labor policies and procedures.
• Reading and understanding reports and responding appropriately to solve problems.