Assistant General Manager

shamrocktbc; Whitewater (WI); On-site; USD 40,000 - 50,000; Full time

Job summary

shamrocktbc seeks an Assistant Manager in Whitewater, Wisconsin. You will support the Restaurant General Manager by managing shifts and completing administrative tasks. In the absence of the RGM, you’ll lead the team to ensure the restaurant meets Taco Bell standards.

Your role involves resolving customer complaints, providing feedback, and maintaining facility health and safety. Ideal candidates will have strong leadership skills and experience in team management.

Qualifications

• Ability to manage team members and resolve customer complaints.
• Knowledge of health and safety standards.
• Experience in cash handling and inventory management.

Responsibilities

• Support the RGM in managing effective work shifts.
• Ensure safe, quality service and food.
• Assist with hiring and developing team members.

Skills

Customer service skills

Team leadership

Problem-solving

Job description

“You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

You support the Restaurant General Manager (RGM) by managing great work shifts and completing administrative duties. In the absence of the RGM, you provide the leadership necessary to make sure the restaurant consistently operates to Taco Bell standards. Key responsibilities include seeing that Team Members, Team Member Trainers and Shift Leads complete all assigned duties and serve safe, quality food in a friendly manner. You also assist the RGM with facility maintenance, finding, hiring and developing great Team Members and Shift Leads and making sure health and safety standards are met.

Assistant Manager behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to restaurant team members in a positive manner.
• Following cash, security, inventory and labor policies and procedures.
• Reading and understanding reports and responding appropriately to solve problems.