Assistant General Manager

shamrocktbc; Waupun (WI); On-site; USD 35,000 - 50,000; Full time

Job summary

shamrocktbc in Waupun, Wisconsin is looking for an Assistant Manager to support the Restaurant General Manager in overseeing daily operations. Responsibilities include managing shifts, assisting in the hiring of team members, and ensuring that safety standards are met while maintaining Taco Bell's service quality.

The ideal candidate should possess strong customer service skills and the ability to lead effectively within the team. Additional responsibilities involve managing customer complaints and maintaining facility standards.

Qualifications

• Ability to solve customer complaints quickly and with a smile.
• Experience providing feedback to team members.
• Understanding of cash, security, inventory, and labor policies.

Responsibilities

• Manage shifts and administrative duties in the absence of RGM.
• Ensure team members complete their assigned duties.
• Assist RGM with facility maintenance and recruitment.

Skills

Customer service skills

Problem-solving

Team leadership

Job description

“You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

You support the Restaurant General Manager (RGM) by managing great work shifts and completing administrative duties. In the absence of the RGM, you provide the leadership necessary to make sure the restaurant consistently operates to Taco Bell standards. Key responsibilities include seeing that Team Members, Team Member Trainers and Shift Leads complete all assigned duties and serve safe, quality food in a friendly manner. You also assist the RGM with facility maintenance, finding, hiring and developing great Team Members and Shift Leads and making sure health and safety standards are met.

Assistant Manager behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to restaurant team members in a positive manner.
• Following cash, security, inventory and labor policies and procedures.
• Reading and understanding reports and responding appropriately to solve problems.