Assistant Manager

Taco Bell; Philadelphia (Philadelphia County); On-site; USD 35,000 - 45,000; Full time

Job summary

A popular fast-food franchise in Philadelphia seeks an Assistant Manager to support the Restaurant General Manager in daily operations. The role involves managing work shifts, leading team members, and ensuring compliance with health and safety standards. Candidates should have strong customer service skills, problem-solving abilities, and experience in team management. This position offers a chance to contribute to a dynamic team and maintain high-quality service standards.

Qualifications

• Experience in customer service management.
• Ability to lead and mentor a team.
• Knowledge of cash handling and security procedures.

Responsibilities

• Support the Restaurant General Manager in daily operations.
• Manage work shifts and administrative duties.
• Ensure restaurant meets health and safety standards.

Skills

Customer service

Leadership

Problem-solving

Team management

Job description

" You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

You support the Restaurant General Manager (RGM) by managing great work shifts and completing administrative duties. In the absence of the RGM, you provide the leadership necessary to make sure the restaurant consistently operates to Taco Bell standards. Key responsibilities include seeing that Team Members, Team Member Trainers and Shift Leads complete all assigned duties and serve safe, quality food in a friendly manner. You also assist the RGM with facility maintenance, finding, hiring and developing great Team Members and Shift Leads and making sure health and safety standards are met.

Assistant Manager behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to restaurant team members in a positive manner.
• Following cash, security, inventory and labor policies and procedures.
• Reading and understanding reports and responding appropriately to solve problems.