Assistant Manager

amplertacos; Indianapolis (IN); On-site; USD 35,000 - 45,000; Full time

Job summary

amplertacos seeks an Assistant Manager to support the Restaurant General Manager in ensuring operational excellence at Taco Bell. You will manage shifts, lead a team, and deliver exceptional customer service while maintaining health standards.

The ideal candidate will solve problems effectively, assist with training, and ensure that team members are performing their duties. Strong leadership skills and experience in a similar role are required.

Qualifications

• Experience in customer service and managerial roles.
• Ability to work in a fast-paced environment.
• Understanding of health and safety standards.

Responsibilities

• Support RGM by managing work shifts.
• Ensure restaurant operates to Taco Bell standards.
• Assist with hiring and training Team Members.
• Maintain facility and meet health standards.

Skills

Customer service skills

Leadership skills

Problem-solving skills

Communication skills

Job description

“You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

You support the Restaurant General Manager (RGM) by managing great work shifts and completing administrative duties. In the absence of the RGM, you provide the leadership necessary to make sure the restaurant consistently operates to Taco Bell standards. Key responsibilities include seeing that Team Members, Team Member Trainers and Shift Leads complete all assigned duties and serve safe, quality food in a friendly manner. You also assist the RGM with facility maintenance, finding, hiring and developing great Team Members and Shift Leads and making sure health and safety standards are met.

Assistant Manager behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to restaurant team members in a positive manner.
• Following cash, security, inventory and labor policies and procedures.
• Reading and understanding reports and responding appropriately to solve problems.