Assistant Manager

Tharp Consulting; Chesterfield (MO); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive hourly pay

Career advancement opportunities

Educational assistance

Health benefits

Employee assistance programs

Uniforms and tools

Service discounts

401(k) with matching

Job summary

Tharp Consulting is seeking an Assistant Service Center Manager in Missouri to support daily operations, supervise staff, and deliver exceptional customer service. You will perform oil changes and vehicle maintenance, educate guests on vehicle care, and help manage schedules and inventory while upholding safety standards.

This role emphasizes a balanced work-life, competitive hourly pay, and opportunities for career advancement within a supportive team environment.

Qualifications

• 1+ year of supervisory experience, preferably in retail or service settings.
• Strong customer service skills and ability to work in a fast-paced environment.
• Proficiency in KPI analysis, schedule management, and adherence to company policies.
• Standing for extended periods, stairs, lifting up to 50 pounds, and working in non-climate-controlled spaces.
• High school diploma or equivalent; fluency in English.

Responsibilities

• Lead daily operations, supervise team members, and ensure high-quality service.
• Perform vehicle maintenance, educate guests, and review service recommendations.
• Develop weekly work schedules, manage inventory, and assist with store audits.
• Support safety protocols, open and close the center, and foster team development.
• Contribute to a positive work environment and uphold company standards.

Skills

Supervisory experience

Customer service

KPI analysis

Schedule management

Policies adherence

English fluency

Education

High school diploma

Job description

Role Overview:

As an Assistant Service Center Manager, you will support the Service Center Manager in leading daily operations, supervising and training staff, and ensuring exceptional customer service. Your responsibilities include performing oil changes and vehicle maintenance, educating guests on vehicle care, managing work schedules, assisting with inventory and store audits, and maintaining a safe, organized environment. You will help build a high-performance team capable of delivering a trusted, quick service experience that fosters customer loyalty.

Qualifications & Skills:

Candidates should have at least 1 year of supervisory experience, preferably in retail or service settings, with strong customer service skills and the ability to work efficiently in a fast-paced environment. Proficiency in KPI analysis, schedule management, and adherence to company policies is essential. Physical requirements include standing for extended periods, climbing stairs, lifting up to 50 pounds, and working in non-climate-controlled spaces. A high school diploma or equivalent is required, along with fluency in English.

Key Duties

• Lead daily operations, supervise team members, and ensure high-quality service
• Perform vehicle maintenance, educate guests, and review service recommendations
• Develop weekly work schedules, manage inventory, and assist with store audits
• Support safety protocols, open and close the center, and foster team development
• Contribute to a positive work environment and uphold company standards

Benefits:

• competitive hourly pay
• career advancement opportunities
• educational assistance
• health benefits
• employee assistance programs
• uniforms and tools
• service discounts
• 401(k) with matching

The role emphasizes work-life balance with no late-night hours or holidays required.

Terms and conditions apply.

Equal opportunity employment policies are in place to promote diversity and accessibility throughout the hiring process.