Assistant Manager

Fulenwider Group; Piney Flats (TN); On-site; USD 40,000 - 50,000; Full time

Job summary

The Assistant Manager at KFC Piney Flats, TN, oversees day-to-day operations to ensure restaurant standards, including customer satisfaction, cash control, inventory, labor, and financial reporting, while driving growth in sales. The role emphasizes strong leadership and team development.

Experience in supervision, a positive attitude, and excellent communication are essential to build a high-performing team that delivers great food and a friendly guest experience at Piney Flats.

Qualifications

• High School Diploma or GED.
• 2–4 years supervisory experience in either a fast food, quick service restaurant, food service or retail environment, including Profit and Loss responsibility.
• Basic personal computer literacy.
• Must pass background check criteria and drug test.
• Must have reliable transportation.
• Able to tolerate standing, walking, lifting up to 50 lbs.

Responsibilities

• Shift management – ensure that shift managers and team members complete their tasks. Also involved in scheduling shifts and deployment of team.
• Customer service – ensure that customers have a positive dining experience and provide customer support in escalated situations.
• Employee management – supervises employees, develops employees and trains new hires. Ensure that employees consistently provide excellent service. Address performance issues.
• Food safety – Ensure that the restaurant is a safe place for employees and customers to work and visit. Create a strong food safety environment.
• Inventory management – Manage inventory and monitor the effective execution of company policies.
• Financial accountability – Optimize profit and control costs.

Skills

Leadership

Customer service

Communication

Team management

Problem solving

Education

High School Diploma or GED

Tools

Basic computer literacy

Job description

Assistant Manager Job Description

As the Assistant Manager, you will be responsible for the day‑to‑day operations and meet all restaurant standards to include customer satisfaction, cash control/security procedures, inventory management, labor management, financial reporting, and growth of sales. The Assistant Manager builds a strong team that consistently provides customers with great food and a friendly experience.

The Assistant Manager must have strong leadership and communication skills, a track record of people development, and a positive attitude.

Job location: KFC 5548 Highway 11 East, Piney Flats, TN 37686 | E320144 - Piney Flats, TN 37686

Essential Functions

• Shift management – ensure that shift managers and team members complete their tasks. Also involved in scheduling shifts and deployment of team.
• Customer service – ensure that customers have a positive dining experience and provide customer support in escalated situations.
• Employee management – supervises employees, develops employees and trains new hires. Ensure that employees consistently provide excellent service. Address performance issues.
• Food safety – Ensure that the restaurant is a safe place for employees and customers to work and visit. Create a strong food safety environment.
• Inventory management – Manage inventory and monitor the effective execution of company policies.
• Financial accountability – Optimize profit and control costs.

Qualifications

• High School Diploma or GED.
• 2–4 years supervisory experience in either a fast food, quick service restaurant, food service or retail environment, including Profit and Loss responsibility.
• Basic personal computer literacy.
• Must pass background check criteria and drug test.
• Must have reliable transportation.
• Able to tolerate standing, walking, lifting up to 50 lbs.