Assistant Manager

Fulenwider Group; Hendersonville (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

Fulenwider Group seeks an Assistant Manager for its Hendersonville, NC KFC location. You will oversee day-to-day operations, drive customer satisfaction, manage cash controls, inventory, labor, and financial reporting, and contribute to sales growth.

Strong leadership, communication skills, and a track record of people development are essential. The role requires supervisory experience in a quick-service or retail setting, basic computer literacy, and the ability to pass a background check and

Qualifications

• High School Diploma or GED required.
• 2–4 years supervisory experience in fast food/quick service or retail with Profit and Loss responsibility.
• Basic personal computer literacy.
• Must pass background check criteria and drug test.
• Must have reliable transportation.
• Able to tolerate standing, walking, lifting up to 50 lbs.

Responsibilities

• Shift management: ensure shift managers and team members complete their tasks; scheduling shifts and deployment.
• Customer service: ensure a positive dining experience and assist in escalated situations.
• Employee management: supervise, develop, train new hires, address performance issues.
• Food safety: maintain a safe work and dining environment.
• Inventory management: monitor inventory and enforce company policies.
• Financial accountability: optimize profit and control costs.

Skills

Leadership

Communication

People development

Scheduling

Team supervision

Education

High School Diploma or GED

Tools

Basic computer literacy

Job description

Assistant Manager Job Description

Job Location: KFC 1904 4 Seasons Blvd., Hendersonville, NC 28792 - E320016 - Hendersonville, NC 28792

As the Assistant Manager, you will be responsible for the day-to-day operations and meet all restaurant standards to include customer satisfaction, cash control/security procedures, inventory management, labor management, financial reporting, and growth of sales. The Assistant Manager builds a strong team that consistently provides customers with great food and a friendly experience.

The Assistant Manager must have strong leadership and communication skills, a track record of people development, and a positive attitude.

Essential Functions

• Shift management: ensure that shift managers and team members complete their tasks. Also involved in scheduling shifts and deployment of team.
• Customer service: ensure that customers have a positive dining experience and provide customer support in escalated situations.
• Employee management: supervises employees, develops employees and trains new hires. Ensure that employees consistently provide excellent service. Address performance issues.
• Food safety: ensure that the restaurant is a safe place for employees and customers to work and visit. Create a strong food safety environment.
• Inventory management: manage inventory and monitor the effective execution of company policies.
• Financial accountability: optimize profit and control costs.

Qualifications

• High School Diploma or GED
• 2‑4 years supervisory experience in either a fast food, quick service restaurant, food service or retail environment, including Profit and Loss responsibility
• Basic personal computer literacy
• Must pass background check criteria and drug test
• Must have reliable transportation
• Able to tolerate standing, walking, lifting up to 50 lbs.