Assistant Manager

Fulenwider Group; Greeneville, Highland Hills (TN, TN); On-site; USD 35,000 - 50,000; Full time

Job summary

Fulenwider Group is seeking an Assistant Manager for their restaurant in Greeneville, TN. The successful candidate will oversee day-to-day operations, ensuring excellent customer service and team management while adhering to restaurant standards.

With leadership skills and experience in a fast-paced environment, the Assistant Manager will manage shifts, ensure food safety, and optimize financial performance. A high school diploma and supervisory experience are required.

Qualifications

• 2-4 years supervisory experience in fast food or retail with Profit and Loss responsibility.
• Basic personal computer literacy.
• Ability to pass background and drug tests.

Responsibilities

• Ensure shift managers complete their tasks and manage shift schedules.
• Provide customer support in escalated situations for positive dining experience.
• Supervise and develop employees, ensuring excellent service levels.
• Maintain food safety standards creating a safe environment.
• Manage inventory and enforce company policies.
• Optimize profits while controlling costs.

Skills

Leadership

Communication

Customer service

Employee development

Education

High School Diploma or GED

Job description

Assistant Manager

Job Location: KFC 1735 E. Andrew Johnson Hwy., Greeneville, TN | E320142 - Greeneville, TN 37745

As the Assistant Manager, you will be responsible for the day-to-day operations and meet all restaurant standards to include customer satisfaction, cash control/security procedures, inventory management, labor management, financial reporting, and growth of sales. The Assistant Manager builds a strong team that consistently provides customers with great food and a friendly experience.

The Assistant Manager must have strong leadership and communication skills, a track record of people development, and a positive attitude.

Essential Functions

• Shift management - ensure that shift managers and team members complete their tasks. Also involved in scheduling shifts and deployment of team.
• Customer service - ensure that customers have a positive dining experience and provide customer support in escalated situations.
• Employee management - supervise employees, develop employees and train new hires. Ensure that employees consistently provide excellent service. Address performance issues.
• Food safety - ensure that the restaurant is a safe place for employees and customers to work and visit. Create a strong food safety environment.
• Inventory management - manage inventory and monitor the effective execution of company policies.
• Financial accountability - optimize profit and control costs.

Qualifications

• High School Diploma or GED.
• 2-4 years supervisory experience in either a fast food, quick service restaurant, food service or retail environment, including Profit and Loss responsibility.
• Basic personal computer literacy.
• Must pass background check criteria and drug test.
• Must have reliable transportation.
• Able to tolerate standing, walking, lifting up to 50 lbs.