Assistant Manager

Fulenwider Group; Gray (TN); On-site; USD 38,000 - 46,000; Full time

Job summary

The Assistant Manager at Fulenwider Group operates at KFC Gray location, overseeing day-to-day restaurant operations, ensuring customer satisfaction, cash controls, inventory, labor management, and financial reporting to drive sales growth.

Candidates should demonstrate strong leadership, effective communication, a track record of developing people and maintaining a positive attitude while managing shift scheduling, food safety, and adherence to company policies.

Qualifications

• Minimum High School diploma or GED.
• 2–4 years supervisory experience in fast food, QSR, or retail with Profit & Loss responsibility.
• Pass background check and drug test.
• Reliable transportation and ability to stand, walk, lift up to 50 lbs.

Responsibilities

• Shift management—ensure that shift managers and team members complete their tasks; assist in scheduling where needed.
• Customer service—provide a positive dining experience and handle escalated customer issues.
• Employee management—supervise, develop, train new hires and address performance issues.
• Food safety—maintain a safe environment for employees and customers; ensure compliance with food safety standards.
• Inventory management—monitor stock and enforce company policies on use and waste.
• Financial accountability—optimize profit and control costs.

Skills

Leadership

Communication

People development

Positive attitude

Education

High School Diploma or GED

Tools

Basic computer literacy

Job description

Job Details

Job Location: KFC 1106 Spratlin Park Dr., Gray, TN 37615 | E320091 - Gray, TN 37615

Assistant Manager Job Description

As the Assistant Manager, you will be responsible for the day-to-day operations and meet all restaurant standards to include customer satisfaction, cash control/security procedures, inventory management, labor management, financial reporting, and growth of sales. The Assistant Manager builds a strong team that consistently provides customers with great food and a friendly experience.

The Assistant Manager must have strong leadership and communication skills, a track record of people development, and a positive attitude.

Essential Functions:

• Shift management - ensure that shift managers and team members complete their tasks. Also involved in scheduling shifts and deployment of team.
• Customer service - ensure that customers have a positive dining experience and provide customer support in escalated situations.
• Employee management - supervises employees, develops employees and trains new hires.Ensure that employees consistently provide excellent service.Address performance issues.
• Food safety - Ensure that the restaurant is a safe place for employees and customers to work and visit. Create a strong food safety environment.
• Inventory management - Manage inventory and monitor the effective execution of company policies.
• Financial accountability - Optimize profit and control costs.

QualificationsJob Requirements:

• High School Diploma or GED,
• 2-4 years supervisory experience in either a fast food, quick service restaurant, food service or retail environment, including Profit and Loss responsibility.
• Basic personal computer literacy
• Must pass background check criteria and drug test.
• Must have reliable transportation.
• Able to tolerate standing, walking, lifting up to 50 lbs.