Assistant Manager

Fulenwider Group; Erwin (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

KFC in Erwin, TN is seeking an Assistant Manager to oversee day-to-day restaurant operations, drive customer satisfaction, manage cash controls, inventory, labor and financial reporting. The role focuses on building a strong team, delivering a friendly dining experience, upholding food safety, and growing sales through effective leadership and communication.

Strong leadership, a track record of people development, and reliability are essential, along with the ability to pass background checks

Qualifications

• High School Diploma or GED required.
• 2-4 years supervisory experience in fast food, quick service, or retail with P&L responsibility.
• Basic personal computer literacy required.
• Must pass background check criteria and drug test.
• Must have reliable transportation.
• Able to stand, walk, and lift up to 50 lbs.

Responsibilities

• Shift management: coordinate shift managers and staff, schedule shifts, deploy team.
• Customer service: ensure positive dining experience and assist in escalated situations.
• Employee management: supervise, train, and develop staff; address performance issues.
• Food safety: maintain a safe, clean environment and strong food safety practices.
• Inventory management: monitor inventory and enforce policies.
• Financial accountability: optimize profit and control costs.

Skills

Supervisory experience

Basic PC literacy

Leadership

Education

High School Diploma or GED

Job description

Job Details

Job Location: KFC 1213 N. Main Ave, Erwin, TN 37650 | E320139 - Erwin, TN 37650 Assistant Manager Job Description

As the Assistant Manager, you will be responsible for the day-to-day operations and meet all restaurant standards to include customer satisfaction, cash control/security procedures, inventory management, labor management, financial reporting, and growth of sales. The Assistant Manager builds a strong team that consistently provides customers with great food and a friendly experience.

The Assistant Manager must have strong leadership and communication skills, a track record of people development, and a positive attitude.

Essential Functions

• Shift management - ensure that shift managers and team members complete their tasks. Also involved in scheduling shifts and deployment of team.
• Customer service - ensure that customers have a positive dining experience and provide customer support in escalated situations.
• Employee management - supervises employees, develops employees and trains new hires. Ensure that employees consistently provide excellent service. Address performance issues.
• Food safety - Ensure that the restaurant is a safe place for employees and customers to work and visit. Create a strong food safety environment.
• Inventory management - Manage inventory and monitor the effective execution of company policies.
• Financial accountability - Optimize profit and control costs.

Qualifications

• High School Diploma or GED,
• 2-4 years supervisory experience in either a fast food, quick service restaurant, food service or retail environment, including Profit and Loss responsibility.
• Basic personal computer literacy
• Must pass background check criteria and drug test.
• Must have reliable transportation.
• Able to tolerate standing, walking, lifting up to 50 lbs.