Assistant Manager

Fulenwider Group; Oak Ridge (TN); On-site; USD 32,000 - 46,000; Full time

Job summary

KFC Oak Ridge is seeking an energetic Assistant Manager to oversee daily restaurant operations, ensure guest satisfaction, manage cash controls, and drive sales growth while maintaining brand standards.

You will lead shift teams, develop staff, ensure food safety and inventory control, and report financial results. The ideal candidate has leadership, reliability, and a proven track record in fast‑food or retail supervision.

Qualifications

• Strong leadership and communication skills, a track record of people development, and a positive attitude.
• High School Diploma or GED.

Responsibilities

• Shift management – ensure that shift managers and team members complete their tasks.
• Customer service – ensure that customers have a positive dining experience and provide customer support in escalated situations.
• Employee management – supervise employees, develop employees and train new hires. Ensure that employees consistently provide excellent service.
• Food safety – ensure that the restaurant is a safe place for employees and customers to work and visit.
• Inventory management – manage inventory and monitor the effective execution of company policies.
• Financial accountability – optimize profit and control costs.

Skills

Leadership

Communication

People development

Positive attitude

Customer service

Basic computer literacy

Education

High School Diploma or GED

Tools

Basic PC literacy

Job description

Assistant Manager Job Description

Job Location: KFC 1020 OAK RIDGE TURNPIKE OAK RIDGE, TN 37830 | E320164 - OAK RIDGE, TN 37830

As the Assistant Manager, you will be responsible for the day‑to‑day operations and meet all restaurant standards to include customer satisfaction, cash control and security procedures, inventory management, labor management, financial reporting, and growth of sales. The Assistant Manager builds a strong team that consistently provides customers with great food and a friendly experience.

The Assistant Manager must have strong leadership and communication skills, a track record of people development, and a positive attitude.

Essential Functions

• Shift management – ensure that shift managers and team members complete their tasks. Also involved in scheduling shifts and deployment of team.
• Customer service – ensure that customers have a positive dining experience and provide customer support in escalated situations.
• Employee management – supervise employees, develop employees and train new hires. Ensure that employees consistently provide excellent service. Address performance issues.
• Food safety – ensure that the restaurant is a safe place for employees and customers to work and visit. Create a strong food safety environment.
• Inventory management – manage inventory and monitor the effective execution of company policies.
• Financial accountability – optimize profit and control costs.

Qualifications

• High School Diploma or GED.
• 2–4 years supervisory experience in either a fast food, quick service restaurant, food service or retail environment, including Profit and Loss responsibility.
• Basic personal computer literacy.
• MUST pass background check criteria and drug test.
• MUST have reliable transportation.
• Able to tolerate standing, walking, lifting up to 50 lbs.