Assistant Manager

Fulenwider Group; Knoxville (TN); On-site; USD 35,000 - 50,000; Full time

Job summary

Fulenwider Group is looking for an Assistant Manager in Knoxville, TN. The successful candidate will be responsible for daily operations, focusing on customer satisfaction, team management, and financial reporting.

Applicants should possess strong leadership and communication skills with 2-4 years of supervisory experience in a fast food or retail setting. Reliable transportation and the ability to lift 50 lbs are essential for this role.

Qualifications

• 2-4 years supervisory experience in fast food or retail environment.
• Basic personal computer literacy.
• Must pass background check and drug test.

Responsibilities

• Ensure shift managers complete their tasks and deploy the team.
• Support customers in escalated situations for positive dining experience.
• Supervise, develop, and train new employees.

Skills

Leadership skills

Communication skills

Customer service

Team development

Education

High School Diploma or GED

Job description

Location: KFC 5266 MILLERTOWN PIKE KNOXVILLE, TN 37924 | E320168 - KNOXVILLE, TN 37924

Assistant Manager

As the Assistant Manager, you will be responsible for the day-to-day operations and meet all restaurant standards to include customer satisfaction, cash control/security procedures, inventory management, labor management, financial reporting, and growth of sales. The Assistant Manager builds a strong team that consistently provides customers with great food and a friendly experience.

The Assistant Manager must have strong leadership and communication skills, a track record of people development, and a positive attitude.

Responsibilities

• Shift management – ensure that shift managers and team members complete their tasks, schedule shifts and deploy the team.
• Customer service – ensure that customers have a positive dining experience and provide support in escalated situations.
• Employee management – supervise employees, develop them, and train new hires. Ensure that employees consistently provide excellent service and address performance issues.
• Food safety – ensure that the restaurant is a safe place for employees and customers to work and visit. Create a strong food safety environment.
• Inventory management – manage inventory and monitor the effective execution of company policies.
• Financial accountability – optimize profit and control costs.

Qualifications

• High School Diploma or GED.
• 2-4 years supervisory experience in either a fast food, quick service restaurant, food service, or retail environment, including Profit and Loss responsibility.
• Basic personal computer literacy.
• Must pass background check criteria and drug test.
• Must have reliable transportation.
• Able to tolerate standing, walking, lifting up to 50 lbs.