Assistant Manager

The-Parking-Spot; Kentucky; On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Employee Ownership Program

Relocation assistance

Career development opportunities

Job summary

The Parking Spot is hiring an Assistant Manager for our Columbus, OH location. This full-time role supports the General Manager in daily operations, overseeing facility and fleet, and empowering staff to act like owners. You’ll drive customer service excellence in a fast-paced environment with growth potential.

Qualified candidates have a degree or relevant management experience, flexible scheduling, and strong communication skills. Relocation is available for eligible applicants.

Qualifications

• Bachelor’s degree or relevant management experience.
• Ability to work a varied and flexible schedule.
• Excellent English communication and interpersonal skills.
• Strong analytical skills to summarize data for reports.
• Must hold or obtain licenses/badges to operate a commercial vehicle.

Responsibilities

• Oversees the facility and fleet condition.
• Supervises staff on shift to meet standards.
• Trains employees for their responsibilities.
• Completes projects related to operations improvements, maintenance, and shuttle repair.
• Manages customer service issues and enforces policies.
• Responds quickly to shift coverage needs.

Skills

Communication skills

Interpersonal skills

Analytical skills

Schedule flexibility

Leadership

Education

Bachelor's degree or equivalent

Job description

Assistant Manager | Wednesday to Sunday, 4pm to 12am, (Monday and Tuesday off) | Full-TimeWith more than 25 years in business, The Parking Spot has grown into the largest near-airport parking company in the United States with over 2,000 valued team members across 70 locations nationwide. We are proud to offer an Employee Ownership Program, allowing every team member the opportunity to receive a direct financial stake in The Parking Spot’s success. As employee owners, every one of us plays a part in providing exceptional service to our guests across the country.What makes working at The Parking Spot so special? We’ve built a culture of support, fun, and camaraderie that empowers us to be the most innovative company in the parking industry. As a nationwide business with a small business feel, there are endless opportunities within The Parking Spot to grow your career. Come join us and see how we leverage people and technology to deliver a superior product, outshine our competition, and find creative and innovative solutions to everyday problems.Salary Range: $55000 per year - $60000 per year with overtime eligibilityWhat We Offer:Participation in and financial benefit from our shared employee ownership programCareer development and growth opportunitiesConsistent schedulesFor those who are eligible to enroll: Medical, Vision, Dental, Life Insurance, EAP and 401(k) plan benefitsPaid Time Off, Vacation Pay, and Paid HolidaysAnnual discretionary bonus programTeam oriented, fun and friendly work environment*This position will be based at our Columbus, OH location. Relocation assistance is available for candidates applying and willing to relocate from the Cleveland area.Position Summary:Our Assistant Manager role is a key part of our operations leadership team, assisting our General Manager in the day-to-day operations of a facility. You will be responsible for overseeing the facility and fleet, as well as helping to hire, train and manage our amazing staff members! This is a fast-paced customer-facing role where you will be truly empowered to act like an owner of your facility on a day-to-day basis.As is the case with all roles at The Parking Spot, there is a lot of growth opportunity for someone coming into this position. Our Assistant Manager roles are truly a stepping-stone into our management team here at The Parking Spot. In fact, over 70% of our Assistant Managers have been promoted into General Manager roles! Interested in learning more about this exciting opportunity to join our management team? We encourage you to apply with us today!Key Responsibilities:Oversees the physical condition and appearance for the facility and fleetSupervises the performance of employees within a shift to ensure operational standards are metTrains employees to perform their specific responsibilitiesCompletes assigned projects relating to operational improvements, maintenance and shuttle repairSuccessfully manages all customer service issues that may ariseEnforces all company policies and procedures as set forth in the Employee HandbookMust be able to respond accordingly if a shift needs to be filled; this means contacting employees to cover the shift or personally covering the shiftComplies with all applicable Federal, State, and Local regulations and requirements governing operation of commercial vehiclesPerforms additional duties as reasonably requested by ManagementKnowledge, Skills & Experience Required:Bachelor’s degree or relevant management experienceAbility to work a varied and flexible scheduleAbility to prioritize work and promptly follow directionsExcellent English communication (verbal / written) and interpersonal skillsStrong analytical skills to gather and summarize data for reportsCurrently holds, or is able to obtain, all applicable licenses or badges as required by governing authorities to operate a commercial vehicle, including a valid driver’s licenseMust be willing to take a physical and pass as a certified Interstate driver as part of the selection process as required by airport, federal DOT and/or state regulations___Any disclosed pay range is based on a consideration of neutral factors and criteria such as required qualifications, experience, education, skill, training, certifications, seniority, etc. The Parking Spot reserves the right to offer the selected candidate or applicant a salary at an appropriate level to be set and determined by the employer that is commensurate with the applicant’s qualifications, experience, education, skill, training, certifications, or seniority.At The Parking Spot, we don’t just accept difference - we celebrate and seek it. We believe a diverse, inclusive, and equitable company is one where all employees, partners, and customers are welcome, supported, and valued. As a company in the travel industry, we witness the power of bringing individuals from different backgrounds and communities together. We treat all others with dignity and respect and stand firmly against racism and discrimination in any form. We intentionally develop diverse teams and relationships to ensure all voices are heard and to foster equal opportunity for all. We are committed to listening, learning, and growing because we know that our work is never done.