Dispatcher

The-Parking-Spot; Austin (TX); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Employee ownership program

Weekly paychecks

Bonus opportunities

Benefits: medical, vision, dental, 401

PTO and holidays

Job summary

The Parking Spot in Austin, TX is seeking a friendly Dispatcher to help coordinate shuttle services between our parking facility and the airport. You will greet guests, dispatch shuttles, and ensure timely coverage to meet service levels.

We offer an Employee Ownership Program, weekly pay, and opportunities for bonuses. Eligible benefits include medical, vision, dental, 401(k), PTO, and holidays. Join a team that values service, people, and a safe, efficient operation.

Qualifications

• High school education or equivalent.
• Good interpersonal skills and teamwork abilities.
• Previous dispatch, cashier, and/or customer service experience preferred.
• Basic math and computer skills.
• Ability to multi-task and communicate clearly in English for safety.

Responsibilities

• Greet customers in a friendly and professional manner.
• Dispatch shuttles and maintain adequate coverage.
• Meet targets through proper shuttle movement and timing.
• Keep the work area neat and clean.
• Communicate effectively with teammates to ensure service excellence.

Skills

Interpersonal skills

Teamwork

Multitask

English communication

Basic math

Computer skills

Customer service experience

Education

High school education or equivalent

Job description

Dispatcher | 6A-2P | Full-TimeWith more than 25 years in business, The Parking Spot has grown into the largest near-airport parking company in the United States with over 2,000 valued team members spread across 70 locations nationwide. We are proud to offer an Employee Ownership Program, allowing every team member the opportunity to receive a direct financial stake in The Parking Spot’s success. As employee owners, every one of us plays a part in providing exceptional service to our guests across the country.Our Dispatchers are an integral part of daily operations ensuring shuttles are dispatched in a timely manner to meet our service levels between the parking facility and airport. If you share our values for team, people, and service, we encourage you to apply with us!Pay Rate: $13 per hour with regular bonus opportunitiesWhat We Offer:Participation in and financial benefit from our shared employee ownership programInstant offers – standout candidates can receive conditional offers immediately after their interviewWeekly paychecks, giving you faster access to your earned wagesRegular bonus opportunities for those who are eligibleConsistent schedulesFor those who are eligible to enroll: Medical, Vision, Dental, and 401(k) plan benefitsFor those who are eligible: Paid Time Off, Vacation Pay, and Paid HolidaysTraining and professional development opportunitiesKey Responsibilities of Dispatchers:Greet each customer in a friendly and professional mannerDispatch shuttles and maintain ample coverage at the parking facility and airportEnsure targets are met through proper movement of shuttlesMaintain neat and clean work areaCooperate with and communicate effectively to all team members to ensure the best possible service and efficient operationsMay cross-train for other frontline positions as directed by managementProvide guests with accurate information as it relates to the parking facility and airport terminalsPerform additional duties as reasonably requested by ManagementKnowledge, Skills, & Experience of Dispatchers:High school education or equivalentGood interpersonal skills and teamwork abilitiesPrevious dispatch, cashier, and/or customer service experience is preferredBasic math and computer skillsAbility to multi-taskAbility to verbally communicate clearly in the English language for safety purposesAt The Parking Spot, we don’t just accept difference - we celebrate and seek it. We believe a diverse, inclusive, and equitable company is one where all employees, partners, and customers are welcome, supported, and valued. As a company in the travel industry, we witness the power of bringing individuals from different backgrounds and communities together. We treat all others with dignity and respect and stand firmly against racism and discrimination in any form. We intentionally develop diverse teams and relationships to ensure all voices are heard and to foster equal opportunity for all. We are committed to listening, learning, and growing because we know that our work is never done.