General Manager

The Parking Spot; Ohio; On-site; USD 67,000 - 72,000; Full time

Benefits offered by this job

Employee ownership

Career growth

Health, Vision, Dental

401(k) plan

Paid time off

Annual discretionary bonus

Team environment

Job summary

The Parking Spot is hiring a General Manager to lead daily operations at a busy near-airport facility. You will oversee front desk, shuttle operations, security, staffing, budgeting, and compliance while delivering The Parking Spot’s renowned hospitality.

Ideal candidate has 5+ years of managerial experience, a bachelor's degree or equivalent, and the ability to manage schedules, training, and safety programs.

Qualifications

• Bachelor's degree or 5+ years in a management position with direct supervisory experience.
• Ability to work a varied and flexible schedule.
• Excellent English communication (verbal/written) and interpersonal skills.
• Strong analytical skills to gather and summarize data for reports.

Responsibilities

• Oversees the facility's day-to-day operations and appearance
• Monitors staff performance and ensures prompt attendance/duty completion
• Interviews, hires, and trains employees for assigned roles
• Ensures consistent delivery of hospitality standards
• Manages customer service issues and enforces company policies

Skills

Management experience

Scheduling & staffing

Operations leadership

English communication

Budgeting & reporting

Education

Bachelor's degree

Job description

With more than 25 years in business, The Parking Spot has grown into the largest near-airport parking company in the United States with over 2,000 valued team members spread across 70 locations nationwide. We are proud to offer an Employee Ownership Program, allowing every team member the opportunity to receive a direct financial stake in The Parking Spot’s success. As employee owners, every one of us plays a part in providing exceptional service to our guests across the country.

What makes working at The Parking Spot so special? We’ve built a culture of support, fun, and camaraderie that empowers us to be the most innovative company in the parking industry. As a nationwide business with a small business feel, there are endless opportunities within The Parking Spot to grow your career. Come join us and see how we leverage people and technology to deliver a superior product, outshine our competition, and find creative and innovative solutions to everyday problems.

Salary Range: $67000 per year - $72000 per year

What we offer:

Participation in and financial benefit from our shared employee ownership program

Career development and growth opportunities

For those who are eligible to enroll: Medical, Vision, Dental, Life Insurance, EAP and 401(k) plan benefits

Paid Time Off, Vacation Pay, and Paid Holidays

Annual discretionary bonus program

Team oriented, fun and friendly work environment

Position Summary:

The Parking Spot is the leading near-airport parking company at over 20 airports and is actively hiring for a General Manager to join our team! The General Manager is responsible for managing the day-to-day operations of a facility. If you share our values for team, people, and service, we encourage you to apply with us!

Weekly Schedule: Monday-Friday, Days

Key Responsibilities:

• Oversees the physical condition and appearance for the facility and fleet
• Monitors the performance of employees to ensure prompt attendance and completion of duties
• Interviews, hires, and trains employees to perform their specific responsibilities
• Ensures consistent delivery of The Parking Spot’s hospitality standards
• Successfully manages all customer service issues that may arise
• Enforces all company policies and procedures as set forth in the Employee Handbook
• Manages and maintains DOT compliance of shuttles including all employee certification, operational improvements, maintenance and repairs
• Maintains accountability for overall profit/loss for managed properties
• Supervises the activities of the assistant manager(s) and support staff within the properties
• Monitors and controls expenses at the properties
• Prepares annual market budget
• Directs relevant communication to Regional Vice President and Corporate personnel as appropriate
• Complies with all applicable Federal, State, and Local regulations and requirements governing operation of commercial vehicles
• Performs additional duties as reasonably requested by Management

Knowledge, Skills & Experience Required:

• Bachelor’s degree or 5+ years in a management position with direct supervisory experience
• Ability to work a varied and flexible schedule
• Ability to prioritize work and promptly follow directions
• Excellent English communication (verbal / written) and interpersonal skills
• Strong analytical skills to gather and summarize data for reports
• Currently holds, or is able to obtain, all applicable licenses or badges as required by governing authorities to operate a commercial vehicle, including a valid driver’s license, and CDL where required
• Must be willing to take a physical and pass as a certified Interstate driver as part of the selection process as required by airport, federal DOT and/ or state regulations

Any disclosed pay range is based on a consideration of neutral factors and criteria such as required qualifications, experience, education, skill, training, certifications, seniority, etc. The Parking Spot reserves the right to offer the selected candidate or applicant a salary at an appropriate level to be set and determined by the employer that is commensurate with the applicant’s qualifications, experience, education, skill, training, certifications, or seniority.

At The Parking Spot, we don’t just accept difference - we celebrate and seek it. We believe a diverse, inclusive, and equitable company is one where all employees, partners, and customers are welcome, supported, and valued. As a company in the travel industry, we witness the power of bringing individuals from different backgrounds and communities together. We treat all others with dignity and respect and stand firmly against racism and discrimination in any form. We intentionally develop diverse teams and relationships to ensure all voices are heard and to foster equal opportunity for all. We are committed to listening, learning, and growing because we know that our work is never done.