Assistant Manager

Fulenwider Group; Spruce Pine (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

KFC Spruce Pine is hiring an Assistant Manager to oversee day-to-day operations, ensure restaurant standards, manage cash controls, inventory, labor, and financial reporting. You will lead a team to deliver great food and a friendly dining experience.

The role requires strong leadership, communication, a track record of people development, and a positive attitude; prior supervisory experience in fast food is preferred.

Qualifications

• High School Diploma or GED.
• 2–4 years of supervisory experience in fast food, quick service, or retail with P&L responsibility.
• Basic computer literacy.
• Must pass background check criteria and drug test.
• Must have reliable transportation.
• Able to stand, walk, and lift up to 50 lbs.

Responsibilities

• Shift management and scheduling responsibilities.
• Deliver exceptional customer service and handle escalations.
• Supervise and develop team members; train new hires.
• Maintain food safety standards and safe work environment.
• Oversee inventory and enforce company policies.
• Ensure financial accountability and profit optimization.

Skills

Supervisory experience

Customer service

Leadership

Basic computer literacy

Profit and loss responsibility

Background check & drug test

Education

High School Diploma or GED

Job description

Job DetailsJob Location: KFC 12358 NC-226, Spruce Pine, NC 28777 | E320014 - Spruce Pine, NC 28777Assistant Manager Job Description

As the Assistant Manager, you will be responsible for the day-to-day operations and meet all restaurant standards to include customer satisfaction, cash control/security procedures, inventory management, labor management, financial reporting, and growth of sales. The Assistant Manager builds a strong team that consistently provides customers with great food and a friendly experience.

The Assistant Manager must have strong leadership and communication skills, a track record of people development, and a positive attitude.

Essential Functions:

• Shift management - ensure that shift managers and team members complete their tasks. Also involved in scheduling shifts and deployment of team.
• Customer service - ensure that customers have a positive dining experience and provide customer support in escalated situations.
• Employee management - supervises employees, develops employees and trains new hires.Ensure that employees consistently provide excellent service.Address performance issues.
• Food safety - Ensure that the restaurant is a safe place for employees and customers to work and visit. Create a strong food safety environment.
• Inventory management - Manage inventory and monitor the effective execution of company policies.
• Financial accountability - Optimize profit and control costs.

QualificationsJob Requirements:

• High School Diploma or GED,
• 2-4 years supervisory experience in either a fast food, quick service restaurant, food service or retail environment, including Profit and Loss responsibility.
• Basic personal computer literacy
• Must pass background check criteria and drug test.
• Must have reliable transportation.
• Able to tolerate standing, walking, lifting up to 50 lbs.