Assistant Manager

Taco Bell; Cicero (IL); On-site; Full time

Job summary

A well-known fast-food franchise located in Cicero, Illinois, seeks an Assistant Manager to support the Restaurant General Manager. Responsibilities include managing shifts, ensuring customer satisfaction, and maintaining Taco Bell standards. The ideal candidate should be skilled in problem-solving, team leadership, and customer service. This role offers the opportunity to develop team members and assist in operational excellence within a busy restaurant environment.

Qualifications

• Ability to solve customer complaints quickly and effectively.
• Experience in providing positive feedback to team members.
• Familiarity with cash handling, inventory management, and reporting.

Responsibilities

• Support the Restaurant General Manager in supervising shifts.
• Ensure compliance with Taco Bell standards in service and food safety.
• Assist in maintenance and hiring of Team Members and Shift Leads.

Skills

Customer service

Team leadership

Problem-solving

Job description

"You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

You support the Restaurant General Manager (RGM) by managing great work shifts and completing administrative duties. In the absence of the RGM, you provide the leadership necessary to make sure the restaurant consistently operates to Taco Bell standards. Key responsibilities include seeing that Team Members, Team Member Trainers and Shift Leads complete all assigned duties and serve safe, quality food in a friendly manner. You also assist the RGM with facility maintenance, finding, hiring and developing great Team Members and Shift Leads and making sure health and safety standards are met.

Assistant Manager behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to restaurant team members in a positive manner.
• Following cash, security, inventory and labor policies and procedures.
• Reading and understanding reports and responding appropriately to solve problems.