Assistant Manager

Bluegrass Stream LLC; Charlotte (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Bluegrass Stream LLC is seeking an Assistant Manager to ensure exceptional guest experiences and maintain high operational standards in our Charlotte-area restaurant. You will lead team development, scheduling, and daily operations while upholding safety and quality guidelines.

The role requires strong leadership, flexibility with hours, and a proactive approach to coaching staff. Join our team to foster a positive culture and ensure outstanding service.

Qualifications

• Must be 18+ years old with a valid driver's license and reliable transportation.
• 1-3 years of management experience; restaurant management preferred.
• Strong leadership, organizational, and interpersonal skills.
• Ability to work flexible hours, including days, nights, weekends, and holidays.
• Capable of physical tasks such as lifting up to 50 pounds, standing, and operating restaurant equipment.
• Excellent communication, observational, and safety awareness skills.

Responsibilities

• Train, develop, and coach team members to meet performance and service standards.
• Create work schedules, delegate shift assignments, and communicate expectations.
• Supervise daily operations, ensuring quality, cleanliness, and safety compliance.
• Handle guest and team member concerns promptly and professionally.
• Maintain adherence to company policies, procedures, and legal regulations.
• Support performance reviews, recognize staff achievements, and foster a positive team culture.
• Complete required training, including food safety and management certifications.
• Ensure safety protocols are followed and report issues to leadership.

Skills

Leadership

Scheduling

Customer service

Safety awareness

Job description

Role Overview

The Assistant Manager ensures exceptional guest experiences and maintains operational standards in a restaurant setting.

Key Responsibilities

• Train, develop, and coach team members to meet performance and service standards.
• Create work schedules, delegate shift assignments, and communicate expectations.
• Supervise daily operations, ensuring quality, cleanliness, and safety compliance.
• Handle guest and team member concerns promptly and professionally.
• Maintain adherence to company policies, procedures, and legal regulations.
• Support performance reviews, recognize staff achievements, and foster a positive team culture.
• Complete required training, including food safety and management certifications.
• Ensure safety protocols are followed and report issues to leadership.

Qualifications & Skills

• Must be 18+ years old with a valid driver's license and reliable transportation.
• 1-3 years of management experience; restaurant management preferred.
• Strong leadership, organizational, and interpersonal skills.
• Ability to work flexible hours, including days, nights, weekends, and holidays.
• Capable of physical tasks such as lifting up to 50 pounds, standing, and operating restaurant equipment.
• Excellent communication, observational, and safety awareness skills.

Additional Information

The role requires a proactive attitude, flexibility, and the ability to maintain a safe, clean, and compliant environment. Reasonable accommodations will be considered to support performance.