Assistant manager

Bear Hug Pet Care Llc; Apex (NC); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k) matching

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Bear Hug Pet Care Llc in Apex, North Carolina, is looking for an enthusiastic Assistant Manager. This role requires exemplary customer service skills and a passion for working with dogs. Responsibilities include assisting the General Manager with daily operations, supervising staff, and maintaining a positive environment.

While previous experience is preferred, it’s not mandatory. Candidates should be well-organized, able to work flexible hours, and love animals. Join a fun and rewarding team atmosphere.

Qualifications

• Experience in customer service is preferred but not required.
• Must show a love for dogs and be able to work in a pet-care environment.
• Filling in for GM/Owner when assigned.

Responsibilities

• Assist the General Manager in daily operations.
• Supervise all front-end and back-end staff.
• Oversee disinfecting procedures and maintain company inventory.

Skills

Customer service-oriented

Well-organized

Detail-oriented

Fluent in Microsoft Office

Education

High school diploma

Some college preferred

Job description

Benefits

• 401(k) matching
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Job Description

Assistant Manager

Our Assistant Managers often exemplify a few characteristics; they are energetic, enthusiastic, and have the ability to lead people. They must love working with people and dogs. They will assist the General Manager in day to day operations, while also overseeing employees in all aspects of the resort. They need to have the ability to fill in wherever they are needed at any given time, in addition to possessing strong customer service skills. Previous experience is preferred; however, it is not required. Some weekend and holiday hours are required.

Fluent in Microsoft Office and well-versed in computer usage

Managerial experience recommended but not required

Customer service-oriented

Well-organized and detail-oriented

Must demonstrate a love for dogs

Responsible for assisting the owner in running of the business

Supervises all Front-End Staff and Back-End Staff

May from time to time fill in for GM/Owner when assigned to do so

Greets all customers coming into the building

Check In/Check Out procedures in K9 Connect system

Accepts payment from customers

Answers telephone inquiries

Opens/Closes building when necessary (key holder)

Provides tours of the building to potential customers

Develops pet feeding/medication schedules

Feeds/medicates dogs when necessary

Maintains employee schedules

Maintains company inventory

Oversees all disinfecting procedures

Has the ability to complete any job requirement of any staff member except the owner

Job Requirements

• Must complete Learning Management System Programs
• Minimum high school diploma, some college preferred

Job Type: Full-time

Schedule

• Holidays
• Monday to Friday
• Weekends as needed

Work Location

In person