Assistant II, Enrollment

Tarrant County College District (TCCD); Texas; On-site; USD 38,000 - 41,000; Full time

Job summary

Assistant II, Enrollment at Tarrant County College District is a full-time clerical role based at the District Offices. You will assist students and prospective students, process admissions documents, and maintain data in college systems, supporting the District Admissions & Records team.

The position requires a high school diploma or GED and at least three years of related experience; strong customer service and computer skills are essential, with a willingness to learn College policies and

Qualifications

• High school diploma or GED.
• Three (3) years' working experience related to the Essential Performance Requirements.

Responsibilities

• Assist students and prospective students in person, by phone, and in writing; provide instructions per policies.
• Process incoming transcripts and determine eligibility and residency status.
• Coordinate workflow with other departments and programs on campus.
• Maintain confidentiality of all stored data across databases.
• Enter data into the TCC system and handle re-admission requests.

Skills

Customer service

Data entry

Office software

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Title: Assistant II, Enrollment

Department: District Admissions & Records

Campus Location: TCCD District Offices

Employee Classification: CLR - Clerical

Position Type: FT - Regular

Grant Funded: No

Pay Frequency:Monthly

Compensation Details:Starting Pay - $41,800

Work Hours: Monday - Friday 8:00am - 5:00pm

Remote Eligible: This position is not eligible for remote work

Job Summary

Reporting to the assigned campus leader, this role is responsible for performing a variety of high-level clerical and administrative duties related to processing student admissions applications and related information.

Primary Duties and Responsibilities

Essential Performance Requirements

• Assist students and prospective students in person, by phone, and in writing; provides instructions based on Tarrant County College (TCC) policies and procedures
• Processes incoming high school transcripts and conducts research to establish student academic status prior to entering TCC, including residency status, high school graduation status (including rank and grade point average), home school status, and veterans' status; analyzes test scores to determine eligibility to be exempt from testing
• Coordinates workflow with other departments and programs on campus
• Interacts with different databases, ensuring confidentiality of all stored data
• Interprets and follows prescribed procedures to produce a large volume of work
• Maintains knowledge of state regulations and TCC policies and procedures; applies knowledge to the application process
• Performs advanced administrative work depending on area of assignment
• Performs advanced administrative work depending on the area of assignment, including processing different documents, forms, reports and files, and assists supervisor with office management duties
• Processes applications and enters data into the TCC System and processes re-admission requests, updating demographic information, academic history, and academic status and processes continuing education information
• Processes documents regarding residency, meningitis shot records, course changes, tuition exemptions/waivers, Texas Success initiative (TSI), and class reinstatements

**Essential Duties for positions reporting to units in the District Admissions & Records department may vary slightly from the list above.**

Service Excellence

• Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
• Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
• Supports the mission, values, goals, and principles of the College

Supervision

• Works under the general supervision of the assigned campus leader

*Performs Other Related Tasks as Required

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Required Minimum Qualifications

• High school diploma or GED
• Three (3) years' working experience related to the Essential Performance Requirements

Preferred Qualifications

• Associate's degree or 60+ college hours
• At least one (1) year's working experience in a higher education admission or international student processing office
• At least one (1) year's working experience with international students in a higher education setting

Knowledge, Skills and Abilities

• Skilled in excellent customer service and interpersonal relationships
• Skilled using computerized applications and enterprise systems, including word processing, spreadsheet, and presentation software

Physical Demands and Work Environment

Physical Demands

Physical Demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.

Accommodation/EEO Statement

Tarrant County College is committed to providing equal access to its employment process. Reasonable accommodations are available to qualified applicants who need an accommodation to participate in the application, interview, assessment, or selection process. To request an accommodation, contact The Office of Human Resources via email at [e-mail].