Assistant GM: Lead Teams & Guest Experience

Applegreen (US) Welcome Centers; Maplewood (NJ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Flexible Schedules

Medical/Dental/Vision Insurance

Paid Time Off

401(k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen USA operates over 80 travel plazas across the Northeast and Midwest, offering convenience, comfort, and dining options. The Assistant General Manager role supports the General Manager to ensure smooth operations and develop essential management skills in a fast-paced environment.

You will lead a team, enforce brand standards, manage daily activities, and focus on customer service excellence while maintaining safety and efficiency.

Qualifications

• 2+ years in quick service restaurant management.
• Strong leadership and ability to motivate a team.
• Excellent customer service and communication skills.
• Ability to lift/push objects over 30 lbs.
• Flexible and open work schedule.

Responsibilities

• Assist the General Manager in day-to-day operations.
• Supervise non-management staff and assign work.
• Provide feedback, set goals, and communicate objectives.
• Maintain brand standards and adherence to procedures.
• Ensure inventory accuracy and daily cash management.
• Resolve customer issues and build lasting relationships.

Skills

Leadership

Customer service

Communication

Team motivation

Flexible schedule

Food safety

Physical stamina

Job description

Applegreen USA operates over 80 travel plazas across the Northeast and Midwest, offering convenience, comfort, and dining options. The Assistant General Manager role supports the General Manager to ensure smooth operations and develop essential management skills in a fast-paced environment.

You will lead a team, enforce brand standards, manage daily activities, and focus on customer service excellence while maintaining safety and efficiency.