Assistant General Manager: Lead Teams & Operations

Applegreen (US) Welcome Centers; Pearl River (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible Schedules

Medical/Dental/Vision Insurance

Paid Time Off

401(k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen USA Welcome Centers is seeking an Assistant General Manager to help the General Manager run daily operations and develop a skilled management team. The role offers entry-level managers a path to learn essential leadership, judgment, and discretion skills in a fast-paced travel plaza environment.

You will lead teams, manage customer service excellence, and ensure brand standards are maintained across shifts, while coordinating with store operations to meet business goals.

Qualifications

• Strong leadership and management skills with proven ability to motivate and inspire a team.
• Excellent customer service abilities and positive attitude.
• Excellent verbal and communication skills with a sharp business acumen.
• Flexible and open work schedule.

Responsibilities

• Deliver performance feedback, set goals, foster teamwork, and clearly communicate business objectives.
• Supervise non-management associates, assign tasks, coach, and develop shift supervisors.
• Cover duties in the absence of the general manager.
• Motivate staff and maintain morale during challenging times.
• Ensure brand standards, policies, and procedures are followed.

Skills

Leadership

Management

Customer service

Communication

Team motivation

Coaching

Problem solving

Job description

Applegreen USA Welcome Centers is seeking an Assistant General Manager to help the General Manager run daily operations and develop a skilled management team. The role offers entry-level managers a path to learn essential leadership, judgment, and discretion skills in a fast-paced travel plaza environment.

You will lead teams, manage customer service excellence, and ensure brand standards are maintained across shifts, while coordinating with store operations to meet business goals.