Assistant GM - Lead Guest Experience & Operations

Dave & Buster's; Gainesville, Northern (FL, KY); Hybrid; USD 66,000 - 78,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus

Health insurance

Dental

Vision

Disability insurance

401K matching

Free food

Free gameplay

Growth opportunities

Fun work environment

Job summary

Dave & Buster's Gainesville is seeking an Assistant General Manager to lead front-of-house and back-of-house operations, driving guest satisfaction and revenue growth. You will oversee staffing, training, and cost controls while ensuring adherence to standards.

The role demands weekend/night/holiday availability and the ability to manage high-volume days, including 100K days, to deliver a memorable entertainment-driven dining experience.

Qualifications

• 5+ years of Restaurant/Hospitality Experience.
• Proficient in managing cost of goods sold and labor.
• Strong business acumen.
• Ability to lead a team to create a memorable guest experience.

Responsibilities

• Promotes positive employee relations and delegates managerial duties.
• Analyze financial reports and develop action plans to grow revenue and control costs.
• Assures staff training programs are executed.
• Ensures staffing levels meet business needs and guest service standards.
• Deliver an unparalleled guest experience through quality food, drinks, and entertainment.
• Maintain a safe and secure environment for guests and staff.
• Continuously improves operational execution through attention to detail and adherence to standards.

Skills

5+ years of experience

Cost controls

Business acumen

Team leadership

Job description

Dave & Buster's Gainesville is seeking an Assistant General Manager to lead front-of-house and back-of-house operations, driving guest satisfaction and revenue growth. You will oversee staffing, training, and cost controls while ensuring adherence to standards.

The role demands weekend/night/holiday availability and the ability to manage high-volume days, including 100K days, to deliver a memorable entertainment-driven dining experience.