Assistant General Manager: Guest Experience & Growth

Dave & Buster's Management Corporation, Inc.; San Jose (CA); On-site; USD 94,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Employee Assistance Program

401K match

Free food

Free gameplay

Growth opportunities

Job summary

Dave & Buster's Management Corporation, Inc. is seeking an Assistant General Manager to provide overall leadership, supervision, and direction on strategic initiatives and operating standards for front-of-house and back-of-house areas under the guidance of the General Manager.

You will thrive in a fast-paced restaurant/entertainment scene, communicating to inspire FUN and elevating team performance. Expect 50-hour weeks, weekend and holiday coverage, and oversight from minor details to

Qualifications

• 21+ years of age.
• 5+ years of Restaurant/Hospitality Experience.
• Proficient in managing the cost of goods sold and labor.
• Strong business acumen.
• Ability to lead a team to create a memorable guest experience.
• The ability to work weekends, nights and holidays.
• Not afraid to work in a fast-paced, noisy environment with distracting conditions.

Responsibilities

• Promotes positive employee relations, including effective delegation of managerial duties and fostering high staff morale.
• Analyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgets.
• Assures the execution of staff training programs.
• Assures staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience.
• Deliver an unparalleled guest experience through the best combination of food, drinks, and games.
• Maintain a safe and secure environment for all guests and staff.
• Continuously improves operational execution through attention to detail and adherence to operating standards and procedures.

Skills

Restaurant/Hospitality Experience

Cost of Goods Sold

Labor Management

Leadership

Guest Experience

Weekend/Night Availability

Business Acumen

Job description

Dave & Buster's Management Corporation, Inc. is seeking an Assistant General Manager to provide overall leadership, supervision, and direction on strategic initiatives and operating standards for front-of-house and back-of-house areas under the guidance of the General Manager.

You will thrive in a fast-paced restaurant/entertainment scene, communicating to inspire FUN and elevating team performance. Expect 50-hour weeks, weekend and holiday coverage, and oversight from minor details to