Assistant General Manager: Lead Guest Experience & Growth

Dave & Buster's Inc.; Indianapolis (IN); On-site; USD 70,000 - 82,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus

Health insurance

Dental

Vision

Long & Short-term Disability

Employee Assistance Program

401K matching

Free food

Free gameplay

Large leadership team

Fun work environment

Career growth

Job summary

Dave & Buster's Inc. / Main Event Entertainment is seeking an Assistant General Manager to lead both front-of-house and back-of-house operations, driving strategic initiatives and maintaining high operating standards.

You will analyze financials, train staff, manage scheduling, and ensure a safe, engaging guest experience in a fast-paced entertainment restaurant environment. Weekend, night, and holiday availability is required.

Qualifications

• 5+ years of Restaurant/Hospitality Experience
• Proficient in managing the cost of goods sold and labor
• Strong business acumen
• Ability to lead a team to create a memorable guest experience
• The ability to work weekends, nights and holidays
• 21+ years of age

Responsibilities

• Promotes positive employee relations, including effective delegation of managerial duties and fostering high staff morale
• Analyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgets
• Assures the execution of staff training programs.
• Assures staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience.
• Deliver an unparalleled guest experience through the best combination of food, drinks, and games
• Maintain a safe and secure environment for all guests and staff
• Continuously improves operational execution through attention to detail and adherence to operating standards and procedures

Skills

Leadership

Guest experience

Cost control

Team management

Communication

Multitasking

Job description

Dave & Buster's Inc. / Main Event Entertainment is seeking an Assistant General Manager to lead both front-of-house and back-of-house operations, driving strategic initiatives and maintaining high operating standards.

You will analyze financials, train staff, manage scheduling, and ensure a safe, engaging guest experience in a fast-paced entertainment restaurant environment. Weekend, night, and holiday availability is required.